Compare hims and Keeps

hims and Keeps are both popular brands that offer solutions for common health and wellness challenges, such as hair loss. However, there are some key differences between the two. hims takes a holistic approach to health and wellness, offering a range of products that address not only hair loss but also erectile dysfunction and skincare. The brand focuses on innovation and personalized care, constantly working to develop new solutions for its customers. With a customer-centric approach, hims provides the support and resources needed to achieve health and wellness goals. On the other hand, Keeps is solely dedicated to providing affordable and effective hair loss treatment plans for men. The brand was founded by individuals who personally experienced hair loss and struggled to find a suitable solution. Keeps aims to empower its customers by giving them control over their hair and confidence. Customers who would find hims useful are those looking for a comprehensive approach to health and wellness. They may be interested in addressing multiple concerns, such as hair loss, erectile dysfunction, and skincare. Additionally, these customers value personalized care and innovation. Customers who would find Keeps useful are men who are specifically experiencing hair loss and are looking for a simple and affordable solution. These customers want to regain their confidence without going through complicated processes or spending a fortune. They value simplicity, proven treatments, and high-quality care at an affordable cost. In summary, hims and Keeps cater to different customer needs. hims offers a holistic approach to health and wellness, addressing various concerns, while Keeps focuses solely on providing affordable and effective hair loss treatment plans for men. Both brands aim to empower their customers and provide solutions that are tailored to their needs.

At a Glance
Comparison Between
Category
Beauty
Beauty
Speciality
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Hair
Wellness
Supplements
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Hair
Wellness
Supplements
DTCetc Score
57
/
100
81.66666666666667
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100
Target Audience
Tailored wellness seekers
Male hair loss
Stereotype
Health-conscious
Eco-friendly
Pricing Rating
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85
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75
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Sustainability Score
60
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100
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80
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100
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Quality Score
60
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100
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95
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100
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At a Glance
Comparison Between
hims
Keeps
Category
Beauty
Beauty
Speciality
This is some text inside of a div block.
This is some text inside of a div block.
DTCetc Score
57
/
100
81.66666666666667
/
100
Target Audience
Tailored wellness seekers
Male hair loss
Stereotype
Health-conscious
Eco-friendly
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
85
This is a placeholder
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
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$
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$
$
$
$
$
75
This is a placeholder
Sustainability Score
60
/
100
This is a placeholder
80
/
100
This is a placeholder
Quality Score
60
/
100
This is a placeholder
95
/
100
This is a placeholder

hims vs. Keeps

Atoms is a New York-based startup founded in 2015 by Waqas Ali and Sidra Qasim. They specialize in everyday sneakers for men and women, offering customizable sizes in quarter increments and the ability to buy different sizes for each foot. Their sleek and minimalist designs have earned them positive attention from media outlets like Forbes, Esquire, Vogue, British GQ, TechCrunch, and Bloomberg, as well as the admiration of investors and celebrities like Redditt co-founder and investor Alexis Ohanian. Their shoes feature copper threads that kill bacteria, a soft midsole for cushioning, and easy-on-and-off laces. Atoms sneakers start at $129, and they offer discounts for referrals and free shipping and returns.

Who shops at hims Vs. Keeps

Who shops at hims
  • Individuals seeking solutions for hair loss
  • Customers looking for help with erectile dysfunction
  • People interested in personalized skincare products and treatments
Who shops at Keeps
  • Men experiencing hair loss looking for an affordable solution
  • Customers seeking a simple and easy-to-understand treatment
  • Individuals who value high-quality products at an affordable cost

hims Vs. Keeps The Pros

hims's Pros
  • The service is easy and fast
  • The online consultation process is helpful and professional
  • The product is affordable compared to mainstream medications
  • Exceptional customer service and follow-ups
  • The online physicians are quick to respond and the product works effectively
Keeps's Pros
  • Great prices
  • Excellent service
  • Fast review of files by doctors
  • Effective solution for missing packages
  • Clear results in hair growth
  • Easy to stick to the routine
  • Good experiences with the website and customer service staff
  • Simple cancellation process
  • Reasonable prices
  • Convenient and hassle-free
  • Clear communication about subscription and billing
  • Flexible options for delaying or discounting orders
  • Fair refund and return policy
  • Responsive and helpful customer service
  • Effective hair loss treatments
  • Satisfaction with ketoconazole shampoo and other products
  • Feeling well taken care of by Keeps

hims Vs. Keeps The Cons

hims's Cons
  • Subscription service can be difficult to manage and products may have a short shelf life, leading to potential waste of money
  • Customer support may not be up to par and shipping times may be slow
  • Some customers have reported issues with product effectiveness and difficulty obtaining refunds or guarantees
  • Automatic refills may occur without clear authorization and refunds may be difficult to obtain
  • Some customers have reported receiving excessive emails and delays in order fulfillment
Keeps's Cons
  • Unethical business practices in marketing, shipping, and billing.
  • The product is generic and can be found at lower cost and faster delivery from other vendors.
  • Issues with early pre-charges, lengthy delivery delays, and unauthorized shipments.
  • Poor customer service and dismissive attitude towards concerns.
  • Cancellation process designed to extract more money.
  • No noticeable hair benefits and potential side effects.
  • Charged without prior notification and no option for returns.
  • Minoxidil is significantly more expensive compared to other businesses.
  • Hair loss increased after using Keeps' shampoo and conditioner.
  • Unwanted rapid shipments and charges without explanation or refunds.
  • The product is ineffective and cancelling the subscription only pauses it.
  • Experienced heart palpitations and scalp burning/itching with the topical solution, no refunds offered.

hims’s shipping policy Vs. Keeps's Shipping Policy

hims's shipping policy
  • Delivery typically takes 2-5 business days
  • Currently experiencing longer shipping times and delays
  • Orders are shipped via DHL SmartMail, FedEx Smartpost, and USPS
Keeps's shipping policy
  • Flat rate of $5 per shipment
  • Shipment sent out within 1-2 business days
  • Arrival within 5-7 business days after shipment

hims’s return policy vs Keeps's Return Policy

hims's return policy
  • No returns accepted
  • Customers can contact hims for assistance
  • Unhappy customers can seek resolution for product issues
Keeps's return policy
  • No refunds or returns on any purchases
  • Prescription medications and all treatments cannot be returned
  • Defective or damaged items can be exchanged by contacting Keeps

hims and Keeps on Socials

View this profile on Instagram

hims (@hims) • Instagram photos and videos

View this profile on Instagram

Keeps (@Keeps) • Instagram photos and videos

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