Aerie
Aerie, founded by [Founders' Names], offers a wide range of women's clothing, from high-waisted leggings to trendy bra tops. With a focus on comfort and inclusivity, Aerie has something for everyone.
The story
Aerie is a direct-to-consumer brand offering bras, underwear, leggings, and swimwear. The brand operates a loyalty program called Real Rewards that offers members additional discounts.
Aerie is for women seeking bras, underwear, leggings, and swimwear.
The DTCetc bottomline
What customers say
- The bras from Aerie feel good, look gorgeous, and were bought at a cheap price on clearance.
- Aerie underwear is cute, holds up well, and doesn't ride up.
- Aerie provides great tracking and customer service.
- Aerie products are not trashy or overpriced, and value real women.
- Aerie has cute underwear and clothes that make anyone feel confident and beautiful, with prices that are indicative of the quality received.
- Aerie markets women as they are, with no retouching, and advocates embracing your "flaws."
- Aerie styles are very comfortable, especially the vintage lace underwear.
- Aerie has a breezy, laid back vibe that is more appealing than other lingerie stores.
- Aerie has a user-friendly online site and often has great deals, such as 7 underwear for $26.
- Aerie undergarments have a great fit and are true to size.
- Aerie provides great service and offers free shipping.
Aerie shipping policy
Free shipping over $75
Aerie offers a variety of shipping options for their customers. For orders within the United States, they offer free standard shipping on orders of $75 or more. Orders under $75 are charged a flat rate of $7.95 for standard shipping. It may be necessary for Aerie to send an order in multiple shipments, but shipping charges only apply to the first package. There are no additional shipping charges for additional packages on the same order. Aerie also offers expedited shipping options such as two-day and overnight shipping for an additional fee. However, these expedited shipping options are only available for street addresses within the continental United States. Aerie does not currently offer international shipping. Customers can track their orders and will receive an email notification when their order has shipped. If a package is missing, customers are advised to check their surroundings and contact customer service if it still hasn't been found after 72 hours.
Aerie return policy
Aerie has a customer-friendly return and exchange policy. If a customer is not completely satisfied with their purchase, they can return it for a full refund. Proof of purchase, such as a receipt or order confirmation, is required for a refund in the original form of payment. If proof of purchase is not available, the customer can exchange the item or receive store credit for the current price. However, if a swimsuit or bikini bottom is purchased and the hygienic liner is removed, it cannot be returned. Customers can also return items to any AE or Aerie store in the U.S. for a full refund. If items were shipped, the shipping cost is not refundable. If a customer does not have proof of purchase, they can receive store credit in the form of an AE gift card. Returns by mail are also accepted, and customers can use the online portal to indicate which items they want to return and print a shipping label. Free returns are available for qualifying orders, while a $5 fee will be deducted for non-qualifying orders to cover shipping costs. Unfortunately, exchanges cannot be done by mail, and customers will need to place a new order for an updated item. There is no information provided about the time it takes for the company to process a return.
