Senia New York

Senia New York is a transformative jewelry brand founded by sisters Christina and Gina Senia. This innovative brand is known for its sustainable approach to jewelry design, using recycled metals and conflict-free gemstones. By infusing mechanical engineering principles into their designs, Senia New York creates pieces that are not only visually appealing but also environmentally friendly. Their jewelry is made to be worn in multiple ways, allowing customers to express their individual style and creativity. With a focus on both aesthetics and sustainability, Senia New York offers a unique and conscious choice for jewelry lovers.

Shoppers at Senia New York are eco-conscious jewelry enthusiasts seeking to express their unique style. They value sustainability and innovation, resonating with the brand's use of recycled metals and conflict-free gemstones. These clients appreciate versatile jewelry that can be worn in multiple ways, reflecting both creativity and environmental responsibility.

Senia New York offers shipping within the United States and internationally. For US orders, shipping is done via UPS Ground with a signature required. Alternate couriers like FedEx may also be used, and the tracking information can be found on the website. The estimated delivery time for US orders is around 3-7 business days. The shipping cost within the US is $15.

For international orders, the shipping options include DHL and USPS, and the specific options and costs will be shown at checkout. The shipping time for international orders is approximately 1-2 weeks. Please note that all duties and fees are the responsibility of the receiver, and Senia New York is not held responsible for them.

It is important to note that due to COVID-19, Senia New York is not responsible for any delays caused by the courier. Customers are advised to refer to their tracking number for the most accurate estimated time of arrival. If there are any questions or concerns regarding shipping, customers can contact orders@senianewyork.com.

For non-custom orders, they are typically processed and shipped within the week of purchase if the item is in stock. If the item is not in stock, the customer will be notified via email. Custom orders, on the other hand, take approximately 8-9 weeks to create and ship. However, the turnaround time is an estimation and not a guarantee, as unexpected delays may occur. Customers will be notified in case of any delays.

Non-custom and custom combined orders will be shipped together once the custom pieces are complete, unless otherwise stated. If customers prefer to receive their non-custom pieces first, they can contact orders@senianewyork.com. Overall, Senia New York strives to provide a smooth and efficient shipping experience for its customers.

Senia New York offers a return policy for unworn, non-custom jewelry within seven days of receipt of purchase. To be eligible for a return, the item must be unworn and returned in its original packaging. Customers should email orders@senianewyork.com to initiate the return process. Please note that refunds do not include shipping costs. The refund will be processed within ten days of receipt of the returned package, and it may take a few additional business days for the refund to appear back on the original payment method. Any discounted items are final sale and cannot be returned. If the jewelry was purchased through one of Senia New York's retail partners, the return must be handled directly with that entity.