DTCetc is going through periodic scheduled maintainence. We will be back soon. Meanwhile check out our socials
With Jéan
With Jéan is a sustainable fashion brand that prioritizes ethical production and manufacturing practices. Their pieces are made by a team of artisan sewers and creators in China, ensuring fair treatment and safe working environments. They package their products in biodegradable plastic, showing their commitment to sustainability. With Jéan is the perfect choice for conscious consumers who value transparency and want to support brands that prioritize ethical labor practices.
75
/
100
DTCetc Score
Brand Tags
No items found.
DTCetc’s Take
Popular Products
No items found.
With Jéan, founded in 2017 by best friends Sami Lorking-Tanner and Evangeline Titilas, is a brand that is all about sharing their long-lost love for fashion with their customers. Based in China, With Jéan is committed to ethical production and manufacturing practices. They prioritize working with family-owned businesses and ensuring safe and comfortable environments for their team of artisan sewers and creators. With Jéan offers a range of collections that cater to the ever-evolving fashion world, staying true to their own personal style and needs. Sustainability is a major focus for the brand, with all pieces being packaged in biodegradable plastic. With Jéan is inspired by their customers and aims to create pieces that are made for everyone to enjoy and wear.
Targeting fashion lovers with an appreciation for ethical production and sustainability, With Jéan attracts those who seek unique and stylish clothing without compromising on environmental responsibility. The brand's commitment to working with family-owned businesses and using biodegradable packaging may resonate with conscientious shoppers who align with transparent and responsible practices in fashion.
Products powered by Next Big Shop - get real time product and sales insights on any Shopify store.
Here's what shoppers have to say:
- Customer service was amazing. A mistake was made and after an email sent I received help within one day. Would definitely recommend.
- The dress I bought was amazing quality, the fit is super flattering and the customer service team was really nice helping me pick the right size! Hoping for more cute dresses with the future drops 😍
- I love it so much, the items are great quality :)
- Great quality bikini in matching bag, arrival time super speedy from AU to UK.
- It came in time, it was packaged nicely and a free tote bag! the dress was in excellent state and looked like the pictures! would recommend!!
- Material is light, actually kinda slimming, breathes and feels in hot weather.
Cons
- The return policy is not transparent and includes unexpected fees
- Customer service is lacking and the overall company experience is negative
- The sizing is inconsistent and often runs small
- Sale items are not eligible for exchange, causing frustration and wasted money
- The customer service representatives are rude and the products are of poor quality
- The fit and quality of the dresses are subpar, with issues such as being too short and showing signs of wear quickly
- The brand refuses to provide refunds or credits for damaged garments, even when care instructions are followed
- The bathing suits are of poor quality and easily break, with strict return policies in place
- The clothing is of bad quality and the customer service is terrible, with a tendency to block and delete comments
- The brand is shifting towards more trendy and less classy designs, moving away from their original slow fashion approach
With Jéan offers international shipping services for their customers. For orders over $50, customers can enjoy free international shipping with an estimated delivery time of 3-5 business days. However, duties and taxes are not included in the cost. For orders under $50, the shipping cost will be calculated at checkout and the estimated delivery time remains the same. It is important to note that the processing time for orders is 1-2 business days, and shipping time frames are in addition to this. With Jéan cannot guarantee the exact delivery date as delays may occur. Customers will receive an order confirmation email upon checkout and a shipping confirmation email with a tracking ID once the order has been dispatched. Cancellations or changes to orders cannot be made once they have been placed. The brand also offers pre-order options, where customers can reserve an item that has not yet arrived. Split deliveries are not available, but in some cases, orders may be sent in split shipments depending on stock restrictions. With Jéan cannot be held responsible for any issues or delays once the goods have been accepted for delivery by the postal courier. International duties and taxes are calculated based on the value of the purchase and the destination country. The charges will be automatically calculated and displayed at checkout. Customers may be responsible for paying duties and taxes upon delivery if Delivery Duty Unpaid is selected. Shipping to certain locations is currently unavailable due to postal restrictions.
With Jéan has a clear and detailed return policy for both in-store and online purchases. For in-store purchases made at their NYC Pop Up Store, customers can only exchange or receive store/online credit. Returns must be processed in-store and will not be accepted online or via their website or customer service team. Refunds are only accepted if an item is deemed faulty by a member of the in-store team.
For online purchases, customers have 21 days from receiving their garment to change their mind and request a return. The items must be returned in their original condition with the original packaging and all tags attached to receive a store credit or refund if purchased at full price. With Jéan does not accept returns for garments that have been worn, washed, or altered in any way. Customers must also be careful when trying on garments, as any marks, stains, makeup stains, or odors will result in the return being refused. Faulty, damaged, or incorrect orders can be addressed by contacting their customer service team.
With Jéan does not accept returns outside of their 21-day return policy and items must be returned in their original condition. If items are worn or damaged, customers will be invoiced for the return shipping fee and the goods will be returned to them. Return shipping costs are non-refundable, and store credits are also non-refundable. The brand will open an investigation into any faulty products before accepting a return. Direct exchanges are not offered due to the popularity of their range.
Customers outside of the US must use a trackable, insured service for returns and package the products appropriately. With Jéan is not responsible for items damaged or lost in the return transit. The brand reserves the right to change or remove their return policy at any time, but customers' rights under applicable consumer law are not affected.
During the holiday period, the returns timeframe is extended. Orders placed from December 15th onwards have until January 10th to request a return. However, there will be delays in processing returns received from December 24th, 2021, to January 4th, 2022, as the brand takes time off over the holiday period.
Sale items, swimwear bottoms, earrings, and caps are not eligible for return or refund due to hygiene reasons. All other swimwear, jewelry, and non-hygiene items can be returned under their terms and conditions.
With Jéan charges a flat fee of $40 for returns from U.S. customers, which is non-reimbursable. Other customers are responsible for organizing their own return shipping label at their own cost. It is important to include the returns form or packing slip in the return parcel for identification purposes. The item must be returned in its original condition and using the original packaging is highly recommended.
Once the item is received at With Jéan, it will be assessed and processed for a store credit or refund within 3-5 business days. Refunds will be returned to the original account or payment method used for the purchase, with a waiting time of 5-10 business days for the refund to appear.
Overall, With Jéan has a comprehensive return policy that covers different scenarios and provides clear instructions for customers. However, customers should be aware of the restrictions on certain items that cannot be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
50
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
75
/
100
This brand offers products that are on the pricey side.
Target Audience
Conscious consumers
Stereotype
Conscious consumer
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
This is some text inside of a div block.
This is a placeholder
Sustainability Score
85
/
100
This is a placeholder
Quality Score
75
/
100
This is a placeholder
DTCetc Score
75
/
100
This is a placeholder
Aimé Leon Dore
Aimé Leon Dore is a United States-based lifestyle apparel retailer that sells men's Clothing. Aimé Leon Dore focuses on simple yet powerful design to create a unique, timeless aesthetic . Authenticity and longevity are core values for Aimé Leon Dore.
Speciality
AYR
AYR is a United States-based casual apparel retailer that sells women's Clothing. AYR designs timeless essentials for day to day wear. Feeling comfrotable has never looked so good.
Speciality
Birddogs
Birddogs is a United States-based comfortable apparel retailer that sells men's Clothing. Birddogs helps everything stay in place by offering shorts and pants with sewn-in underwear. Birddogs takes pride in having the most comfortable shorts in the planet, offering a go-to option for any occasion.
Speciality
BLACKTAILOR
BLACKTAILOR is a brand of black cargo pants focusing on comfort and function while still making them affordable. Since 2017, they have designed and engineered their own cargo pants using the best fabric and materials they could find. Starting out, they made their products specifically focusing on black cargo pants for their versatility. They believe the right pair of cargo pants can be worn everyday and with almost any outfit. Most recently, BLACKTAILOR has launched an updated version of their best selling pants engineered with even more pockets that are better designed to fit all of your needs.
Speciality
Buck Mason
Buck Mason is a United States-based modern apparel retailer that sells men's clothing. Buck Mason offers high quality classics that are effortless and timeless, designed for daily wear . Their products are clean and straightforward to ensure versatility and durability.
Speciality
Chubbies
Chubbies is a United States-based casual apparel retailer that sells men's Clothing. Chubbies provides the perfect shorts for every occasion, sports, swim, casual, and lounge. Chubbies prioritizes comfort by offering a variety of thoughtfully designed styles and fabrics, for you to find the short that fits you best.
Cotopaxi
Cotopaxi is a United States-based sustainable apparel retailer that sells men's and women's Clothing. Cotopaxi creates innovative outdoor products that inspire adventure . Each costumer's purchase helps those living in the world's poorest regions.
Everlane
Everlane is a United States-based casual apparel retailer that sells men's and women's Clothing. Everlane makes a difference with their exceptional quality, ethical sourcing, and radical transparency. Their timeless products are meant to be added to your wardrobe seemlessly.
Speciality
FIGS
FIGS is a United States-based modern apparel retailer that sells men's and women's Clothing. FIGS transforms the healthcare experience by creating comfortable, unconventional, and functional medical apparel . FIGS believes that what you wear affects how you perform, so they design with care to assure their costumers look and feel good so they can perform their best.
Speciality
Gooseberry Intimates
Gooseberry Intimates is a Bali based lingerie label, with a strong focus on the details of each and every design. With daring details and just the right amount of sass, Gooseberry Intimates empowers you to be the most confident version of the woman you already are. Gooseberry Intimates uses styles with a touch of lace, a feminine cut, and carefully styled details to create a soft and delicate look that is perfect for every-day wear.
Be the first to know the hottest in online brands.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.