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HVISK
Discover HVISK, the Danish fashion brand inspired by vibrant Copenhagen streets. From trendy shapes to vivid colors, HVISK offers playful and colorful accessories made with quality materials. Find your perfect statement piece today.
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HVISK is a Danish fashion brand founded in Copenhagen by Michael Aoun. HVISK draws inspiration from the vibrant streets of Copenhagen to create playful and colorful accessories. With a focus on Scandinavian style and trends, HVISK designs are known for their attention to detail and quality materials. The brand offers a wide range of products, including vegan certified bags in vivid colors and trendy shapes. From practical wallets to festive handbags, shoppers, and crossbody bags, HVISK has a bag for every occasion. Whether you're going to work, a party, or on a weekend getaway, HVISK has the perfect accessory to complement your style. Discover the playful and colorful universe of HVISK and find your favorite accessory today.
Fashionistas and accessory lovers drawn to Scandinavian design, playful colors, and quality materials, especially those interested in vegan-certified products. If you're in search of trendy bags for various occasions that embody Copenhagen's vibrant streets, HVISK's designs might capture your attention.
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Here's what shoppers have to say:
- Full support to this company and their customer service! Vegan, made from recycled materials bags.
- Probably the best costumer service I've ever had contact with! The people working there are so loving, kind and understanding! They helped me with all my order problems (my own fault) and fulfilled all my wishes better that I could have imagined!
- And the bag is of course also amazing and made of best material - I can highly recommend this shop.
- I had ordered the wrong item and I decided to just inform them of my problem because I didn’t really know what to do. Josephine answered me almost immediately and was extremely kind and helpful. She replaced my item immediately and gave me all the information I could need. I didn’t have to worry about anything! I have to say their customer service is the best I have dealt with & I have recommended others to check out their shop too!
- I came across Hvisk's products on Instagram and found the colours and textures really fun. It's rare that I find the need to purchase something as far away as Denmark (I live in Canada!). I had an issue placing an order, so I contacted the Hvisk team directly. The ladies who helped me were friendly and as helpful as can be! I couldn't have asked for a better experience. My products are on their way to me now and I'm super excited to receive them. Thank you to both of the women who helped make my experience a positive one. :)
Cons
- The quality of the vegan leather bag was poor, with multiple issues such as stitching problems, torn lining, peeling trim, and seams coming apart.
- The customer service experience was unsatisfactory, with a lack of communication regarding delivery and unresponsiveness to emails.
- The bag did not meet the brand's claims of being responsible and sustainable, as it quickly developed multiple breakages after only a short period of use.
HVISK offers a convenient shipping policy for their customers. When an order is ready to be shipped, customers will receive a delivery confirmation email with a track & trace number, allowing them to easily follow their order. It is important to note that it may take up to 24 hours for the track & trace number to be activated. HVISK also provides free shipping on purchases above €89 within the EU. For purchases below €89 and outside the EU, there will be a shipping fee. The specific prices and shipping options are available at checkout. Delivery times will vary depending on the chosen shipping method. Overall, HVISK ensures a smooth and efficient shipping experience for their customers, with free shipping for qualifying orders and flexible options for both domestic and international purchases.
HVISK offers a return policy that allows customers to return their items within 30 days of receiving their order. To initiate a return, customers must ensure that the items are unused and have the original HVISK labels and hangtags attached. It is important to note that products returned without labels or in a different condition than when received will not be accepted. HVISK does not provide free returns, and customers can choose their preferred courier. It is recommended to select a shipping method with track and trace to avoid any issues with lost packages. The track and trace code should be saved until HVISK receives the package and issues the refund. The return package must be shipped directly to HVISK's warehouse, as they do not collect packages from pick-up points. It is important to follow the return instructions and include the filled out return form with the package. Once the return is received and processed, customers will receive a confirmation email, and the refund will be issued to the original payment account. The duration of the refund depends on the chosen payment method. It is worth mentioning that HVISK does not take responsibility for packages that do not arrive at the warehouse and will not cover any additional fees.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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70
This brand offers products that are on the pricey side.
Sustainability Score
70
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100
This brand offers products that are on the pricey side.
Quality Score
75
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100
This brand offers products that are on the pricey side.
DTCetc Score
74
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100
This brand offers products that are on the pricey side.
Target Audience
Trendy, colorful, conscious
Stereotype
Bold
Pricing Rating
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Sustainability Score
70
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Quality Score
75
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100
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DTCetc Score
74
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100
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