Brown Avenue

Introducing Brown Avenue, founded by friends and brother-in-laws Niklas and Kevin in 2022. Based in Stockholm, Sweden, Brown Avenue offers everyday luxurious menswear with a fair price tag. Inspired by their summers in France and influenced by the Nordic aesthetic, the brand combines the tailoring tradition of southern Europe with the staples and colors found in the Nordics. With a focus on high quality, the clothes are sold directly to customers, ensuring fair prices without compromising on craftsmanship. Brown Avenue's garments are on par with those of higher-priced brands, but with the advantage of skipping middlemen and markups. Exclusively available on their website, Brown Avenue provides customers with luxurious wardrobe staples at a fair price.

Men with an appreciation for everyday luxury and the fusion of southern European tailoring with Nordic simplicity shop at Brown Avenue. These customers value quality and fair pricing, resonating with the brand's direct-to-customer approach that avoids middlemen and markups. Brown Avenue attracts the discerning gentleman who desires timeless wardrobe staples without compromising on craftsmanship or cost.

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Brown Avenue offers fast and efficient shipping for their customers. Orders placed on weekdays before 1pm are shipped the same day, while orders placed after 1pm or on weekends are shipped the following business day. For domestic shipping within Sweden, customers can choose between DHL Service Point and Schenker, both with a shipping fee of 49 SEK. However, orders above 1000 SEK qualify for free shipping. The estimated delivery time within Sweden is 1-3 business days. For shipping within Europe, Brown Avenue uses UPS and offers two options: UPS with a shipping fee of 8€ and UPS Express with a fee of 12€. Orders above 89€ qualify for free shipping. The estimated delivery time for Europe is 2-6 business days. For shipping to the rest of the world, Brown Avenue also uses UPS and offers the same two options: UPS with a shipping fee of 10€ and UPS Express with a fee of 15€. Again, orders above 89€ qualify for free shipping. The estimated delivery time for the rest of the world is 2-8 business days. It is important to note that shipping costs for orders will not be refunded. In case of uncollected parcels, where the customer fails to collect the package and it is returned to Brown Avenue, a fee of 199 SEK will be charged if the package needs to be sent again.

Brown Avenue offers a hassle-free return policy for customers who are not satisfied with their purchase. To initiate a return, customers can send an email to info@brown-avenue.com with their order number. The company will then provide a return label to ship back the selected item from the original order.

Customers have up to 30 days after receiving their order to exchange items and up to 14 days to return items for a refund. However, it is important to note that the free return policy does not apply to discounted items. For sale items, a shipping fee of 199 kr will be deducted from the refunded total to cover the cost of the return shipment.

To be eligible for a return, the item must be unused, in the same condition as when received, and in the original undamaged packaging. Brown Avenue reserves the right to refuse a return if these conditions are not met.

Customers are responsible for the returned items until they reach the company, so it is important to pack them properly to avoid any damage during transport.

It is not specified how long it takes for the company to process a return, so customers should reach out to Brown Avenue for more information on this matter.

There are certain items that cannot be exchanged or returned, including items with signs of wear or stains, items with a smell of perfume or smoke, and items with removed tags.

Overall, Brown Avenue's return policy allows customers to easily exchange or return items within a specified time frame, as long as the items meet the required conditions.