Ipsy
Discover your unique beauty with Ipsy, the beauty brand that celebrates individuality and empowers its community. Get personalized beauty products and connect with like-minded beauty enthusiasts. Shine bright every day.
The story
IPSY is a beauty subscription service that delivers curated beauty products monthly. The service personalizes selections based on a quiz. Products are described as viral and coveted beauty discoveries.
For people interested in discovering new beauty products delivered monthly.
The DTCetc bottomline
What customers say
- Monthly delivery of curated beauty products
- Personalized selections based on quiz
- Focuses on viral and trending beauty items
- Available as a gift option
Ipsy shipping policy
Free shipping
Ipsy offers shipping to the United States, Canada, and Mexico. In the United States, shipping is free, while Canadian customers are charged an additional shipping cost of USD $2.95 for Glam Bag, USD $4.95 for BoxyCharm, and USD $7.95 for Icon Box to cover broker and entry fees. Canadian customers may also be responsible for the payment of applicable federal and provincial taxes. Shipments leave the warehouse mid-month and usually arrive approximately 15 business days later. Tracking emails are provided so customers can follow their shipments. Additional time may be required for orders that include Add-Ons. There is a $1.99 handling fee applied to all shipments, and state taxes may apply.
Ipsy return policy
45-day return window
Ipsy does not offer refunds or exchanges for subscriptions, but they do provide a replacement policy for any missing or damaged items. Customers can request a replacement within 45 days of the shipment date. To return a purchased item, customers must contact Ipsy customer service and provide details about the issue.
