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Apparel — Romantic

Intimissimi

Intimissimi: The Italian lingerie brand that combines sophistication and romance. With attention to detail and on-trend designs, Intimissimi offers comfort, performance, and quality without compromising on glamour. Feel confident, comfortable, and beautiful with Intimissimi.

DTCetc Score
69
out of 100
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The story

Intimissimi is an Italian brand offering underwear, lingerie, and sleepwear. The brand serves both women and men with a product range that includes intimate apparel and sleepwear options. They operate an e-commerce platform and offer gift cards.

Who shops at Intimissimi

The brand caters to both women and men seeking underwear, lingerie, and sleepwear.

100%
Direct-to-consumer
Apparel
Category
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The DTCetc bottomline

69
/100
Overall score
Quality85
Sustainability50
Value for money70
Category
Apparel
Style
Romantic
03

What customers say

Customers love
  • Italian brand heritage
  • Offers products for both women and men
  • Provides gift card options
  • Operates country-specific e-stores

Intimissimi shipping policy

Free shipping over $75

Intimissimi offers three different shipping options for their customers. Standard Delivery takes 3-8 business days and costs $9. For orders over $75, standard shipping is free of charge. Express shipping is also available, with a delivery time of 2 business days and a cost of $25. In-store pickup is another option, with a delivery time of 3-8 business days and no additional charge. It is important to note that shipping to Alaska, Hawaii, and Puerto Rico may take longer, up to 15 business days for standard shipping. Express shipping is available for Alaska and Hawaii, but not for Puerto Rico. Unfortunately, shipping to Puerto Rico is currently not available. Overall, Intimissimi provides various shipping options to accommodate different customer needs.

Intimissimi return policy

30-day return window

Intimissimi offers a flexible return policy for customers who are not satisfied with their purchase. Customers have up to 30 days from the delivery of their order to request a return online. However, it is important to note that all returning items must be unworn and in saleable condition. To initiate a return, customers can follow the instructions provided on the Intimissimi website. Unfortunately, there is no information available on how long it takes the company to process a return. It is also not specified if there are any restrictions on certain items that cannot be returned.

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