Aje

Aje is a contemporary Australian fashion brand that offers a curated mix of effortless essentials and statement occasion pieces, each crafted with luxurious sensibilities. With a dedication to raw beauty and tough femininity, Aje's collections balance toughness with femininity and untamed volume with structure. Discover versatile fashion options that cater to the modern woman's style needs.

Category
Apparel
Specialty
Socials
85
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Aje

Aje is a contemporary Australian fashion brand that was founded in 2008 by best friends Adrian Norris and Edwina Forest. With a dedication to raw beauty, tough femininity, and effortless cool, Aje has become known for its quintessential coastal to urban style. The brand offers a curated mix of effortless essentials and statement occasion pieces, each crafted with luxurious sensibilities. Adrian's training at the acclaimed Venetian Art School, Liceo Artistico Venezia, and Edwina's tenure at leading fashion magazine, RUSSH, bring a unique perspective and expertise to their designs. Aje's seasonal collections reflect their love of the arts and their intrinsic sense of duality, balancing toughness with femininity and untamed volume with structure. With signature statement pieces alongside effortless essentials, Aje offers a range of fashion options that cater to the modern woman's style needs.

Who Shops At Aje

Individuals drawn to the unique blend of coastal cool and urban style will find Aje's offerings appealing. The brand's focus on raw beauty, tough femininity, and luxurious craftsmanship might resonate with modern women who seek both statement pieces and effortless essentials. With a touch of artistry and duality, Aje likely appeals to those who appreciate the balance of untamed volume with structure, and toughness with femininity in their fashion choices.

What customers love about Aje

Here's what shoppers have to say:
  • The clothing was delivered in a timely manner, despite some minor damage to the packaging
  • The customer service representative was polite and helpful in addressing concerns about pricing
  • The colors and fabric of the clothing were liked by the customer
  • The clothing was lighter than expected, which was a positive in hot weather
  • The dress was described as cute and suitable for daytime wear with sneakers
Cons
  • The company does not offer refunds for items purchased on sale
  • The products may not match the online description and the fabric may not match the rest of the outfit
  • They only provide store credit instead of a refund
  • They do not provide refunds for faulty items or cover the cost of shipping
  • The customer service representative may not be responsive to questions and requests
  • Refunds may take a long time to process, even up to 5 weeks

Aje's Shipping Policy

Aje offers shipping services for both domestic and international orders. For orders placed on ajeworld.com, they ship via DHL and provide free shipping on orders over $300 USD/GBP/CAD/SAR. Orders below this value will incur an express shipping fee of $25 USD/GBP/CAD/SAR. During peak promotional periods, there may be a delay of 3+ business days for order dispatch. It is important to note that Aje does not ship to PO boxes, DPO addresses, or parcel lockers. Transit times provided are guidelines and may vary depending on the pick-up from their warehouse in Sydney, Australia, delivery locations, and customs clearance. Taxes are calculated at checkout and are due to be paid with the order. Additional duties fees may apply for orders above a certain value, determined by the location. It is recommended to contact the local customs office for more information on import requirements. Aje uses DHL Express for international orders, and parcels require a signature upon delivery. If a parcel is not claimed or refused by the receiver, DHL will attempt to re-deliver. If re-delivery is not possible, the parcel will be destroyed and abandoned, with no refunds provided. It is important to contact customer care immediately if a parcel is lost in transit or mis-delivered.

Aje's Return Policy

Aje offers a flexible and accommodating online returns policy for change of mind. Customers can receive a refund or store credit for most full price merchandise purchased through ajeworld.com. To be eligible for a return, the merchandise must be in its original condition, unworn, unwashed, and unused, with all tags attached. Swimwear and women's bodysuits must have intact hygiene stickers, and shoes must be unworn and in their original packaging. Jewellery cannot be returned due to hygiene reasons. Returns must be made within twenty one (21) days of the delivery date and proof of purchase must be provided. Items purchased from third party stores or online stores stocking Aje cannot be returned directly to Aje and should be addressed with the respective store. Any items that do not meet the return criteria will not be valid for return and will be returned at the customer's expense. Aje monitors the number of returns made by customers, and continued returns in breach of the terms and conditions may result in future orders being refused and cancelled. Faulty returns are also accepted, and customers should contact customerservice@ajeworld.com within 48 hours of receiving their purchase with images and a description of the fault.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
69
/
100
This brand offers products that are on the pricey side.
Target Audience

Artistic, fashion-conscious individuals

Stereotype

Artistic

Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
85
/
100
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DTCetc Score
69
/
100
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Aje on Socials

View this profile on Instagram

Aje (@Aje) • Instagram photos and videos

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