Lucchese

Discover the artistry and craftsmanship of Lucchese boots. Meticulously crafted using traditional techniques, each pair is a masterpiece of comfort, style, and durability. Experience the luxury of handmade footwear.

Category
Apparel
Specialty
Socials
90
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Lucchese

Lucchese, established in 1883 in Texas, is a renowned brand known for its exceptional craftsmanship and dedication to creating handmade boots of the highest quality. Founded by the Lucchese family, the brand has a rich history and continues to uphold the traditions of bootmaking. Lucchese boots are crafted using time-honored techniques, with every step of the process relying on the skilled hands of artisans. From pegging the outsole to hand-stitching intricate patterns, each boot is meticulously crafted to ensure a perfect fit, comfort, and style. The brand uses high-quality materials, including crocodile leather, which is carefully matched for color and pattern. Lucchese boots also undergo a stonewashing process to create a vintage look, and burnishing techniques are used to enhance the texture and richness of the leather. With Lucchese, customers can expect unparalleled craftsmanship and attention to detail, resulting in boots that are not only beautiful but also built to last.

Who Shops At Name

Lucchese is a brand that specializes in handmade boots of exceptional quality, fit, comfort, and style. With a long history dating back to 1883, Lucchese utilizes traditional craftsmanship techniques to create boots that are highly sought after by customers who value authenticity and superior craftsmanship. The customers who would find Lucchese useful are those who appreciate and seek out products that are meticulously crafted with attention to detail. These customers are likely to prioritize quality and durability in their footwear, and they understand the value of investing in a pair of boots that will last for many years. When making a purchase, these customers look for boots that not only fit well and provide comfort but also showcase unique design elements and exquisite stitch patterns. They appreciate the artistry and skill that goes into hand-stitching each boot, creating a one-of-a-kind product that stands out from mass-produced footwear. Additionally, these customers value the use of natural materials and traditional techniques in the bootmaking process. Lucchese's use of Lemonwood pegs for pegging and hand-tooling of the leather demonstrates a commitment to preserving old-world craftsmanship. This aligns with the values of customers who appreciate timeless traditions and the art of handmade products. Furthermore, customers who choose Lucchese may also be drawn to the brand's attention to detail in selecting and matching high-quality skins, such as crocodile leather. The meticulous process of matching skins ensures that each pair of boots has a consistent and visually appealing appearance. This level of care and precision resonates with customers who appreciate the finer aspects of luxury and craftsmanship. In summary, customers who find Lucchese useful are those who prioritize quality, durability, unique design elements, and traditional craftsmanship in their footwear. They value the artistry and attention to detail that goes into creating each pair of boots and appreciate the use of natural materials. Lucchese's commitment to preserving traditional techniques and creating one-of-a-kind products aligns with the values of these discerning customers.

What customers love about Lucchese

Here's what shoppers have to say:
  • Great customer service
  • The boots are described as beautiful, offering an excellent fit, softness, and a rich appearance. The Western cut and the stitching in combination with buffalo leather are lauded for their perfection. The boots, after polishing and waxing, are said to shine even more brilliantly.
  • The sizing is confirmed as true to size and the boots are praised for their comfort.
  • The Dora boots are commended for their rapid delivery and their stunning appearance in person. They are described as stylish and feminine, with deep cherry color, an appealing design, and subtle shine that makes them stand out. Although the top might initially feel tight on the calf, it is expected to ease with time. These boots are recommended for daily wear and special occasions. The reviewer notes that other famous boot makers don't compare to Lucchese.
  • The reviewer recounts a wonderful shopping experience where they acquired their first pair of Lucchese boots, complete with sipping whiskey. They express a high recommendation and describe the boots as comfortable. They specifically praise Bailey Russell for providing great service.
  • They were delighted with the quality, detail, and color uniformity of the boots, particularly since they were never worn or tried on. The reviewer expresses a strong preference for Lucchese boots and is very happy with the purchase.
  • The fit is noted to be slightly on the smaller side of average but considered quite good by the customer. The quality and craftsmanship of the boots are highly praised. The work boot sole's comfort is highlighted as superior to other hybrid boots. A strong recommendation is provided.
  • The reviewer ordered beautiful, well-crafted boots that were deemed works of art. Unfortunately, they didn't fit the recipient, but the customer service experience with Lucchese was highly positive. The reviewer expresses their intention to work with Lucchese for their next pair of boots.
  • The website's engineering is appreciated for its effective filter function. They express their expectation of the new boots being equally good-looking and comfortable, based on their prior experience with Lucchese.
Cons
  • The quality of the boots was disappointing, as the welt came apart after a short period of time.
  • The sizing information provided on the website was inaccurate, resulting in boots that did not fit properly.
  • The customer service experience was unsatisfactory, with unresponsive and unhelpful support.
  • There were noticeable defects in the boots upon arrival, suggesting a lack of attention to quality control.

Lucchese's Shipping Policy

Lucchese offers ground shipping for domestic orders, which is free for orders over $100. The estimated delivery time for ground shipping is 7-10 business days. For PO boxes, the estimated delivery time is 2-4 weeks. Lucchese also ships to Alaska, Hawaii, the US Virgin Islands, Puerto Rico, and Guam, with an average delivery time of 6-10 business days. International shipping is available, but there are restrictions and additional fees may apply. The responsibility for any lost shipments or reimbursement of shipping costs lies with the purchasing party. Lucchese is not responsible for any loss or misplacement of products during shipment.

Lucchese's Return Policy

Lucchese has a return policy that allows customers to return unworn and undamaged or defective merchandise purchased online or by phone within 30 days of receipt. The merchandise must be in mint, original condition and accompanied by proof of purchase. Customers are required to fill out the returns form found in the Returns & Exchanges portal before returning the item. Lucchese does not accept returns or exchanges for gift cards. International shipment costs, taxes, permits, and fees associated with returns are the responsibility of the customer. A flat rate return shipping fee of $8 will be deducted from the refund if the order is returned to Lucchese. Merchandise purchased at partner retail locations must be returned to the original store.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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85
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
67
/
100
This brand offers products that are on the pricey side.
Target Audience

Discerning connoisseurs

Stereotype

Discerning

Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
90
/
100
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DTCetc Score
67
/
100
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Lucchese on Socials

View this profile on Instagram

Lucchese (@Lucchese) • Instagram photos and videos

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