Niccolò P.

Niccolò P. is a luxury clothing brand founded in London in 2018 by a group of fashion enthusiasts who were dissatisfied with the quality of traditional polo shirts. The brand takes a structured approach to polo shirts, offering a perfect blend of style and comfort. Made entirely in Europe using the finest natural materials available anywhere in the world, Niccolò P. polo shirts are designed to take you from a relaxed meeting to the rooftop bars of the city, and from the airport lounge to poolside. The brand's polo shirts are crafted using extra-long staple cottons, such as West Indian Sea Island, Egyptian Mako, Indian Suvin Gold, and Supima cotton, ensuring a smooth and soft touch. With bespoke-level details, like genuine Australian mother-of-pearl buttons and flat-felled seam stitching, Niccolò P. polo shirts are an updated classic that can be effortlessly paired with a jacket or blazer. The brand's hybrid, sustainable approach means that pricing is substantially lower than traditional retail, while still using superior materials and craftsmanship. With a customer-focused approach, Niccolò P. provides fast response times, personalized service, and assistance with sizing and product queries.

Niccolò P.'s customers are sophisticated urbanites who desire luxury polo shirts that effortlessly transition between casual and upscale settings. They appreciate the fine natural materials and bespoke-level details that define the brand. Savvy about quality and price, these shoppers seek the comfort and style of traditional polo shirts but with a refined and sustainable twist.

Niccolò P. offers a seamless, first-class customer service experience with their shipping policy. They provide free shipping on all orders worldwide, except for EU orders less than £200 which have a delivery charge of £25. For United Kingdom orders, customers can enjoy free and fast delivery through Royal Mail's 1st Class service, or DPD in case of any disruptions to Royal Mail services. Orders placed by 2 p.m. (Monday - Friday) will be dispatched the same working day at no extra charge and should be delivered the next working day. UK customers also have the option to specify a preferred delivery day (Monday - Saturday) at check out, free of charge. Additionally, all items (excluding t-shirts) are sent in complimentary gift boxes with no price information, making them perfect if intended as a gift.

Niccolò P. offers a free 30-day return policy for customers in the UK and a subsidised 30-day return policy for customers in the rest of the world. To initiate a return, customers need to contact Niccolò P. at concierge@niccolo-p.com with the order number and reason for the return. The item being returned must be unworn, undamaged, and in its original condition with tags and packaging included. Customers should pack the items in the order box or a rigid carton box and place it in a protective bag before sending it to Niccolò P. in London.

For customers in the UK, Niccolò P. will refund up to £5 in return shipping costs. For customers in the EU, the refund is up to £7.50, and for customers in other countries, the refund is up to £10. It is recommended to use a trackable shipping service for items over £50. Once the package reaches Niccolò P., it may take up to 2 business days for the return to be processed. If the return does not meet the specified conditions, the package will be sent back to the customer. Once the return is accepted, a refund will be issued, including the shipping cost reimbursement. The time needed to process the refund may vary depending on the payment method used.