HANX

HANX is a sexual health and wellness brand founded in 2017 by Farah Kabir and Dr. Sarah Welsh. It offers award-winning vegan-friendly condoms, lube, and intimate health treatments to help women feel more connected to their bodies. They also provide physical and educational resources, as well as donations to women’s health organizations, to challenge the status quo and misconceptions around vaginal health issues.

95
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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About HANX

HANX is a sexual health and wellness brand founded in 2017 by Farah Kabir and Dr. Sarah Welsh. It offers a wide collection of items designed to help women feel more connected to their bodies, such as award-winning condoms, lube, and intimate health treatments. Committed to challenging the status quo and misconceptions around vaginal health issues, HANX also provides access to physical and educational resources and is vegan friendly, sustainable, and ethical. The company donates condoms and cash to educational and women’s health organizations and offers fast, affordable, and discreet shipping within the UK, Europe, and Ireland.

Who Shops At Name

HANX is a brand created to empower women to take control of their sexual wellness. It offers convenient and accessible treatments with unique, cute designs, and its blogs provide informative and humorous resources for sexual and intimate wellness education. HANX is ideal for women who are looking for a more comfortable way to shop for and carry items like condoms and lubes.

What customers love about HANX

Here's what shoppers have to say:
  • HANX is a sustainable, female-founded company with a great mission, and their products are vegan, natural, biodegradable, and of high quality.
  • The products arrive discreetly and have gorgeous packaging.
  • Customers find them to be their preferred condom, as they are hardly noticeable.
  • Customers are highly satisfied with the product and service.
Cons
  • The quality of HANX products is inconsistent.
  • HANX products are not as effective as advertised.
  • The customer service at HANX needs improvement.

HANX's Shipping Policy

HANX offers speedy delivery options within the UK, with subscription orders being free and standard delivery costing £3 and express delivery costing £5. For international orders, HANX currently only ships within the UK, Ireland, and Europe, with only condoms and lubricants being shipped. Standard shipping is available via Hermes and rates vary from £6-£15 depending on the country, with delivery taking up to 7-10 business days. Additionally, orders shipped to Northern Ireland go through customs, so there will be an invoice attached to the outer box.

HANX's Return Policy

HANX offers a free replacement or refund for defective orders, and unopened products can be returned within 28 days. Customers are responsible for shipping costs and ensuring items are returned undamaged. To return an item, customers should contact the brand and state their order number and reason for return. Then, customers should send all returns to the address provided. Items must be returned within 28 days and must be undamaged. There is no specified time for how long it takes the company to process a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
95
/
100
This brand offers products that are on the pricey side.
DTCetc Score
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100
This brand offers products that are on the pricey side.
Target Audience

Women

Stereotype

Feminist

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Sustainability Score
90
/
100
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Quality Score
95
/
100
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DTCetc Score
78.33333333333333
/
100
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HANX on Socials

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HANX (@HANX) • Instagram photos and videos

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