Seed

Seed is an e-commerce brand that was founded in 2018 by Ara Katz and Raja Dhir with the mission to improve microbial health. Their primary product is a daily synbiotic that is formulated to boost microbial health, regulate bowel movements, reduce inflammation, and prevent respiratory and urinary tract infections. It is soy-free, vegan, gluten-free, dairy-free, corn-free, and contains no binders or preservatives. The brand is backed by a team of certified scientists, doctors, and entrepreneurs, and has been featured by various media outlets including Fast Company, Forbes Magazine, and Business Insider. The company is also committed to environmental sustainability and offers resources to educate consumers on the effects of microbial health.

Customers who are health-conscious and prioritize their gut health would find Seed useful. These customers are likely looking for products that are natural, free of harmful additives, and support their overall well-being. Seed's daily synbiotic aligns with these values as it is formulated with high-quality, natural ingredients and is free of common allergens like soy, gluten, and dairy. Additionally, Seed's commitment to environmental sustainability may also appeal to customers who prioritize eco-friendly products.

These customers may also be looking for a brand that is backed by scientific research and expertise. Seed's team of certified scientists, doctors, and entrepreneurs provides credibility and reassurance that the product is effective and safe to use.

Overall, customers who prioritize their health and are looking for a natural, science-backed solution to support their gut health would find Seed to be a valuable brand.

• Effectiveness in improving gut health and bloating.
• Unique and studied probiotics, and a thoughtful capsule to travel safely through the digestion process.
• Branding and packaging is attractive and sustainable.
• High quality customer support with actual researchers.
• Consistent use can lead to healthier skin and less stomach upset.

• The brand can be pricey, especially for international customers who may also have to pay for shipping.
• Customers are required to sign up for a subscription service in order to make a purchase.
• The travel case provided may not be as durable as some customers would like.
• While some users have reported positive results, not all customers have had the same experience.

For domestic customers in the United States, Seed offers free shipping. Customers will receive a tracking number via email to monitor their package. Due to COVID19, Seed’s carrier partners are experiencing a surge in deliveries, so they ask for some patience as unforeseen delays occur.For international customers, Seed charges a flat rate of $10 for shipping. Customers can enroll in their Sustainable Transport Program for 90-day refills, billed every 3 months, shipped free. Customers can find out more information on their website or by accessing their My Seed account.

Seed offers a 30 Day Risk-Free Trial that allows customers to return products from their first order within 30 days of delivery for a full refund. To initiate the returns process, customers should contact Seed's customer service team. Return shipping costs and duties will be covered by Seed. There are no restrictions on subsequent shipments, as customers can reschedule or cancel at any time through their account. There are no items that cannot be returned. It typically takes Seed a few days to process a return.