DTCetc is going through periodic scheduled maintainence. We will be back soon. Meanwhile check out our socials
hims
Hims & Hers Health, Inc. (HIMS), is a telehealth company that sells prescription and over-the-counter drugs online, as well as personal care products. The Company sells non-prescription products for hair loss and men's hair replacement and all of the COMBOS products are covered by the United States Food & Drug Administration (FDA).
60
/
100
DTCetc Score
Brand Tags
No items found.
DTCetc’s Take
Popular Products
No items found.
Hims is a health and wellness brand founded in 2017 by Andrew Dudum, Jack Abraham, and Hilary Coles. Hims is on a mission to help people feel great through the power of better health. Hims offers a range of products designed to address common health and wellness challenges, including hair loss, erectile dysfunction, and skincare. Hims also provides access to personalized care designed for results. With a focus on innovation, Hims is constantly working to develop new solutions that make feeling happy and healthy easy to achieve. As a customer-centric brand, Hims understands the importance of personalized care and is committed to providing customers with the support and resources they need to achieve their health and wellness goals.
Hims is popular among customers who want to address common health and wellness challenges like hair loss, erectile dysfunction, and skincare. The brand's focus on innovation and personalized care attracts individuals who seek tailored solutions and support in achieving their health and wellness goals.
Products powered by Next Big Shop - get real time product and sales insights on any Shopify store.
No items found.
Here's what shoppers have to say:
- The service is easy and fast
- The online consultation process is helpful and professional
- The product is affordable compared to mainstream medications
- Exceptional customer service and follow-ups
- The online physicians are quick to respond and the product works effectively
Cons
- Subscription service can be difficult to manage and products may have a short shelf life, leading to potential waste of money
- Customer support may not be up to par and shipping times may be slow
- Some customers have reported issues with product effectiveness and difficulty obtaining refunds or guarantees
- Automatic refills may occur without clear authorization and refunds may be difficult to obtain
- Some customers have reported receiving excessive emails and delays in order fulfillment
Hims offers shipping for their products, with delivery typically taking 2-5 business days depending on the shipping carrier and location. However, the brand is currently experiencing longer shipping times and delays due to global supply chain issues, adverse weather events, and delays with shipping carriers. Customers will receive an email with tracking information once their order ships, and orders are shipped via DHL SmartMail, FedEx Smartpost (for forwarding service to post office only), and USPS depending on the product ordered.
hims is a brand that does not accept returns due to the nature of all their products. Therefore, customers cannot return any items purchased from the brand. However, if a customer is unhappy with the product or did not receive what they expected, they can contact hims for assistance.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
85
This brand offers products that are on the pricey side.
Sustainability Score
60
/
100
This brand offers products that are on the pricey side.
Quality Score
60
/
100
This brand offers products that are on the pricey side.
DTCetc Score
57
/
100
This brand offers products that are on the pricey side.
Target Audience
Tailored wellness seekers
Stereotype
Health-conscious
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
This is some text inside of a div block.
This is a placeholder
Sustainability Score
60
/
100
This is a placeholder
Quality Score
60
/
100
This is a placeholder
DTCetc Score
57
/
100
This is a placeholder
Beardbrand
What if you could simplify your grooming routine? Beardbrand is a multi-line grooming company built for men. With versatile products for hair, skin, and beard care, Beardbrand simplifies your grooming routine and maximizes the benefits of having a beard or hair on your face. Beardbrand makes it easy to look good and feel good—guaranteed!
Speciality
care/of
care/of is a smart vitamin brand that delivers vitamins in a smarter way. We're not just about mega doses and empty promises, our nutrient-rich formulas are formulated by experts, personalized and fractionated into essentials, and delivered fresh to your door each month.
Speciality
goop
Goop is a curated commerce experience that will become a destination for the very best in wellness shopping and inspiration.
Speciality
Hers
The future of healthcare is here. From birth control to skin care, sexual health supplements to allergy relief, Hers has everything you need to live healthy. Prescribed by doctors online and shipped directly to your home, they're your one-stop shop for all things women's health.
Speciality
Keeps
Keeps is a doctor-recommended hair loss treatment platform that allows you to get started immediately on the only FDA-approved hair loss treatments. It offers a consultation, doctor diagnosis of your type of hair loss, and matching to appropriate treatments for you.
Speciality
LOLA
LOLA makes it easy to celebrate your time of the month. We’ve got you covered with trusted period products made with 100% organic cotton and gynecologist-approved sexual health products delivered to your door.
Speciality
Nutrafol
Nutrafol provides natural ingredients clinically shown to help improve hair growth, thickness and less shedding. Nutrafol is 100% drug free supplement formulated by a doctor and trusted by over 2500 doctors. It helps you with growth, nourishment and fortification of the hair. These are powerful & rapidly-absorbed formulations that can be taken orally or applied topically.
Speciality
rootine
Rootine focuses on delivering a personalized experience that is convenient for you. From a simple at-home test to a full, 1:1 micronutrients program based on your specific needs. Our technology and service team will work with your healthcare professional to ensure you are receiving the best care through every step, and monitor your health progress digitally - no in-person visits required.
Speciality
Seed
Seed develops, manufactures and offers a suite of clinically-studied probiotic dietary supplements designed to impact human and planetary health.
Speciality
Vital Proteins
Our mission is to provide clean, organic, pasture-raised collagen peptides and grass fed beef gelatin to help people live their best life during this fast-moving world. We believe that whole food based nutrition containing our protein powders are essential for one's overall health, fitness and wellbeing.
Speciality
Be the first to know the hottest in online brands.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.