LOLA

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78.33333333333333
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100

LOLA makes it easy to celebrate your time of the month. We’ve got you covered with trusted period products made with 100% organic cotton and gynecologist-approved sexual health products delivered to your door.

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About LOLA:

LOLA is a female-focused brand founded by Jordana Kier and Alex Friedman in 2015 with a mission to provide safe and accessible feminine care products. Their collection includes period care, lubricant, probiotics, and vibrators, all made with high-quality and natural materials. The company has been featured in many notable media sources and has committed to ending the discriminatory tampon tax. With a customizable subscription service and no-hassle rewards program, LOLA is dedicated to providing women with a positive and discreet experience.


What Customers Have To Say About LOLA - The Pros:

We read all the reviews out there for LOLA and here’s what customers love:

  • High quality products made with organic cotton.
  • Flexible subscription options and affordable pricing.
  • Great customer service and easy to start/stop/pause subscriptions.
  • No artificial smells and pH balanced.
  • Convenient and waterproof packaging.
  • Mission-driven and environmentally conscious.
  • Non-applicator tampons available to reduce plastic waste.


What Customers Have To Say About LOLA - The Cons:

According to customers, these are the areas in which LOLA could use some improvement:

  • Applicator can be finicky and snap in half.
  • Packaging is not fully compostable/recyclable.
  • Products may be uncomfortable compared to competitors.
  • Limited size options for tampons.
  • No refillable container option.
  • Difficult to manage subscription via interface.


LOLA's Shipping Policy:

For domestic orders in the contiguous United States, LOLA offers free standard shipping on orders of $25 or more. Otherwise, standard shipping is $4 per order and takes up to 10 business days. For expedited shipping, there is three-day shipping for $10. Customers can view their order history and tracking numbers in their LOLA account. For international orders, shipping costs and times may vary.


LOLA's Return Policy:

LOLA does not accept returns or give refunds for their products due to the intimate nature of the items. If customers are unsatisfied with the items, they can give them to a friend or donate them to a homeless shelter. No returns are accepted, and no time limit exists for returning items. All products are final sale and cannot be returned.

About LOLA

LOLA is a female-focused brand founded by Jordana Kier and Alex Friedman in 2015 with a mission to provide safe and accessible feminine care products. Their collection includes period care, lubricant, probiotics, and vibrators, all made with high-quality and natural materials. The company has been featured in many notable media sources and has committed to ending the discriminatory tampon tax. With a customizable subscription service and no-hassle rewards program, LOLA is dedicated to providing women with a positive and discreet experience.

Who Shops at LOLA?

LOLA Pros & Cons according to customers

Pros

  • High quality products made with organic cotton.
  • Flexible subscription options and affordable pricing.
  • Great customer service and easy to start/stop/pause subscriptions.
  • No artificial smells and pH balanced.
  • Convenient and waterproof packaging.
  • Mission-driven and environmentally conscious.
  • Non-applicator tampons available to reduce plastic waste.

Cons

  • Nothing negative to report on just yet, stay tuned!

LOLA's Shipping Policy

For domestic orders in the contiguous United States, LOLA offers free standard shipping on orders of $25 or more. Otherwise, standard shipping is $4 per order and takes up to 10 business days. For expedited shipping, there is three-day shipping for $10. Customers can view their order history and tracking numbers in their LOLA account. For international orders, shipping costs and times may vary.

LOLA's Return Policy

LOLA does not accept returns or give refunds for their products due to the intimate nature of the items. If customers are unsatisfied with the items, they can give them to a friend or donate them to a homeless shelter. No returns are accepted, and no time limit exists for returning items. All products are final sale and cannot be returned.

DTCetc Bottomline

Target Audience

Women

Stereotype

Eco-conscious

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70

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Sustainability Score

90

This brand has a good record for sustainable practices, product sourcing, and manufacturing.

Quality Score

95

The overall product quality for this brand is above average as reported by shoppers.

DTCetc Score

78.33333333333333

This brand comes highly recommended from the DTCetc team.

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