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DTCetc’s Take
Popular Products
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LOLA is a female-focused brand founded by Jordana Kier and Alex Friedman in 2015 with a mission to provide safe and accessible feminine care products. Their collection includes period care, lubricant, probiotics, and vibrators, all made with high-quality and natural materials. The company has been featured in many notable media sources and has committed to ending the discriminatory tampon tax. With a customizable subscription service and no-hassle rewards program, LOLA is dedicated to providing women with a positive and discreet experience.
Customers who identify as feminists and prioritize safe and natural feminine care products would find LOLA useful. These customers are likely conscious of the ingredients in their personal care products and seek out brands that prioritize transparency and sustainability. They may also be interested in supporting companies that advocate for women's health and rights, such as LOLA's commitment to ending the tampon tax.
LOLA aligns with these customers' values by offering a collection of high-quality and natural feminine care products, including period care, lubricant, probiotics, and vibrators. The brand's commitment to transparency and accessibility is reflected in their customizable subscription service and no-hassle rewards program, which provide a positive and discreet experience for customers. Additionally, LOLA's dedication to ending the tampon tax demonstrates their advocacy for women's health and rights, which resonates with customers who prioritize these issues. Overall, customers who prioritize natural and safe feminine care products and support feminist values would find LOLA to be a useful and aligned brand.
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Here's what shoppers have to say:
- High quality products made with organic cotton.
- Flexible subscription options and affordable pricing.
- Great customer service and easy to start/stop/pause subscriptions.
- No artificial smells and pH balanced.
- Convenient and waterproof packaging.
- Mission-driven and environmentally conscious.
- Non-applicator tampons available to reduce plastic waste.
Cons
- The quality of LOLA's products could be improved.
- LOLA's prices may be too high for some customers.
- Shipping and delivery times for LOLA can be slow.
For domestic orders in the contiguous United States, LOLA offers free standard shipping on orders of $25 or more. Otherwise, standard shipping is $4 per order and takes up to 10 business days. For expedited shipping, there is three-day shipping for $10. Customers can view their order history and tracking numbers in their LOLA account. For international orders, shipping costs and times may vary.
LOLA does not accept returns or give refunds for their products due to the intimate nature of the items. If customers are unsatisfied with the items, they can give them to a friend or donate them to a homeless shelter. No returns are accepted, and no time limit exists for returning items. All products are final sale and cannot be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
95
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100
This brand offers products that are on the pricey side.
DTCetc Score
78.33333333333333
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100
This brand offers products that are on the pricey side.
Target Audience
Women
Stereotype
Feminist
Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
95
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100
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DTCetc Score
78.33333333333333
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100
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