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Hers
Hers is on a mission to improve global health by enabling people to feel their best physically and mentally. The company believes that individual well-being can significantly impact overall life quality. They are working toward making health and wellness more accessible for everyone through personalized care solutions. Their approach includes normalizing health challenges faced by many while constantly innovating solutions around them.
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Brand Tags
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DTCetc’s Take
Popular Products
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Hers, a part of Hims & Hers Health, Inc., is an innovative health and wellness platform for women that provides both prescription and nonprescription products online. The American telehealth company was established by Andrew Dudum in 2018 with the objective of enhancing accessibility to personalized healthcare solutions for various conditions. They offer a wide range of FDA-approved products for women’s health, including weight loss and hair loss treatments, mental health medications for anxiety and depression, sexual wellness items like birth control pills, lubricants, and condoms as well as skin care products and supplements. Shopping through the Hers platform allows consumers to avoid waiting rooms while also saving costs up to 80% less compared to over-the-counter or pharmacy prices.
Hers primarily caters to women seeking convenient and affordable health and wellness solutions. Customers include those needing prescription treatments or over-the-counter products for a range of conditions such as hair loss, weight issues, mental health concerns including anxiety and depression, sexual wellness needs, skincare routines, and general health supplements. The convenience of online consultancy with medical professionals from the comfort of home makes Hers an attractive option for busy individuals who wish to avoid lengthy waiting times at doctors' clinics or pharmacies.
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Here's what shoppers have to say:
- Hers provides a wide range of products, with something to suit everyone's needs
- Hers products are of high quality and the effects are long-lasting
- Hers customer service team is friendly and helpful
Cons
- The products from Hers may not work for everyone
- Some customers have reported experiencing side effects from using Hers products
- The pricing for Hers products may be higher than similar products on the market
For Hers' shipping times vary based on the shipping carrier and the recipient's location. Upon shipment, customers receive an email with a tracking link and can also track their order through the "Orders" or "Order History" section of their account. The company does not offer expedited or overnight shipping; however, standard shipping is free. Orders are shipped via DHL SmartMail, FedEx SmartPost, or USPS, depending on the product. FedEx SmartPost involves FedEx delivering packages to the nearest post office, where USPS then completes the delivery. All products can be shipped to P.O. boxes via USPS.
Due to the nature of their products, For Hers cannot accommodate returns. Customers are encouraged to contact For Hers if they are dissatisfied or if the product does not meet their expectations, as feedback is highly valued and they aim to address any concerns.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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60
This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
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100
This brand offers products that are on the pricey side.
DTCetc Score
78
/
100
This brand offers products that are on the pricey side.
Target Audience
Women, Health, Care
Stereotype
Feminine
Pricing Rating
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Sustainability Score
90
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100
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Quality Score
90
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100
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DTCetc Score
78
/
100
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