Hers

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The future of healthcare is here. From birth control to skin care, sexual health supplements to allergy relief, Hers has everything you need to live healthy. Prescribed by doctors online and shipped directly to your home, they're your one-stop shop for all things women's health.

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About Hers:

For Hers is a female-focused telemedicine company founded by Andrew Dudum in 2017. It provides medical-grade products, ranging from hair thinning treatments to birth control, at up to 80% less than what is offered at most local pharmacies. It also offers an informative blog that covers topics such as treatments, sexual health, and mental health. The company is based in San Fransisco and is led by a board of medical advisors. For Hers offers a wide range of products tailored to women's needs, a telehealth service, a subscription service, free US shipping, and a money-back guarantee.


What Customers Have To Say About Hers - The Pros:

We read all the reviews out there for Hers and here’s what customers love:

  • Hers provides a wide range of products, with something to suit everyone's needs.
  • Customers have found the products to be of high quality and long-lasting.
  • The customer service team is friendly and helpful.


What Customers Have To Say About Hers - The Cons:

According to customers, these are the areas in which Hers could use some improvement:

  • Some customers have reported that the delivery process can be slow.
  • The prices of products can be quite expensive.
  • There have been some issues with incorrect orders being delivered.


Hers's Shipping Policy:

For Hers ships orders within one day, and in some areas, same-day delivery or pick-up is available. Currently, the company only ships to the US and offers free shipping. For domestic customers, this means they can get their orders quickly without having to pay for shipping. For international customers, the company does not yet offer shipping services.


Hers's Return Policy:

For Hers offers a return policy within a 60-90 day period for products purchased. To get a full refund, the product must have been used according to the medical provider's instructions and a refund request must be submitted to [email protected] with the order number. No refunds will be given after the return period has ended, and customers may be asked to return the remaining product. Certain items may not be returnable, so customers should check the product page for more information. It usually takes 7-14 days for the company to process a return.

About Hers

For Hers is a female-focused telemedicine company founded by Andrew Dudum in 2017. It provides medical-grade products, ranging from hair thinning treatments to birth control, at up to 80% less than what is offered at most local pharmacies. It also offers an informative blog that covers topics such as treatments, sexual health, and mental health. The company is based in San Fransisco and is led by a board of medical advisors. For Hers offers a wide range of products tailored to women's needs, a telehealth service, a subscription service, free US shipping, and a money-back guarantee.

Who Shops at Hers?

Hers Pros & Cons according to customers

Pros

  • Hers provides a wide range of products, with something to suit everyone's needs.
  • Customers have found the products to be of high quality and long-lasting.
  • The customer service team is friendly and helpful.

Cons

  • Nothing negative to report on just yet, stay tuned!

Hers's Shipping Policy

For Hers ships orders within one day, and in some areas, same-day delivery or pick-up is available. Currently, the company only ships to the US and offers free shipping. For domestic customers, this means they can get their orders quickly without having to pay for shipping. For international customers, the company does not yet offer shipping services.

Hers's Return Policy

For Hers offers a return policy within a 60-90 day period for products purchased. To get a full refund, the product must have been used according to the medical provider's instructions and a refund request must be submitted to [email protected] with the order number. No refunds will be given after the return period has ended, and customers may be asked to return the remaining product. Certain items may not be returnable, so customers should check the product page for more information. It usually takes 7-14 days for the company to process a return.

DTCetc Bottomline

Target Audience

Women, Health, Care

Stereotype

Chic

Pricing Rating
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60

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Sustainability Score

90

This brand has a good record for sustainable practices, product sourcing, and manufacturing.

Quality Score

90

The overall product quality for this brand is above average as reported by shoppers.

DTCetc Score

78

This brand comes highly recommended from the DTCetc team.

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