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Hers
The future of healthcare is here. From birth control to skin care, sexual health supplements to allergy relief, Hers has everything you need to live healthy. Prescribed by doctors online and shipped directly to your home, they're your one-stop shop for all things women's health.
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DTCetc’s Take
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For Hers is a female-focused telemedicine company founded by Andrew Dudum in 2017. It provides medical-grade products, ranging from hair thinning treatments to birth control, at up to 80% less than what is offered at most local pharmacies. It also offers an informative blog that covers topics such as treatments, sexual health, and mental health. The company is based in San Fransisco and is led by a board of medical advisors. For Hers offers a wide range of products tailored to women's needs, a telehealth service, a subscription service, free US shipping, and a money-back guarantee.
Customers who identify with the Hers stereotype of being feminine and prioritize their health and wellness would find Hers useful. These customers are likely looking for medical-grade products that are specifically tailored to their needs as women, such as birth control and hair thinning treatments. They may also be interested in the informative blog that covers topics related to sexual and mental health.
These customers value convenience and affordability, which is why Hers' telemedicine service and up to 80% savings on products compared to local pharmacies align with their values. They also prioritize quality and trust in their healthcare providers, which is why Hers' board of medical advisors and medical-grade products are appealing.
Overall, Hers caters to customers who prioritize their health and wellness, value convenience and affordability, and seek trustworthy healthcare providers and products.
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Here's what shoppers have to say:
- Hers provides a wide range of products, with something to suit everyone's needs.
- Customers have found the products to be of high quality and long-lasting.
- The customer service team is friendly and helpful.
Cons
- The products from Hers may not work for everyone.
- Some customers have reported experiencing side effects from using Hers products.
- The pricing for Hers products may be higher than similar products on the market.
For Hers ships orders within one day, and in some areas, same-day delivery or pick-up is available. Currently, the company only ships to the US and offers free shipping. For domestic customers, this means they can get their orders quickly without having to pay for shipping. For international customers, the company does not yet offer shipping services.
For Hers offers a return policy within a 60-90 day period for products purchased. To get a full refund, the product must have been used according to the medical provider's instructions and a refund request must be submitted to [email protected] with the order number. No refunds will be given after the return period has ended, and customers may be asked to return the remaining product. Certain items may not be returnable, so customers should check the product page for more information. It usually takes 7-14 days for the company to process a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
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100
This brand offers products that are on the pricey side.
DTCetc Score
78
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100
This brand offers products that are on the pricey side.
Target Audience
Women, Health, Care
Stereotype
Feminine
Pricing Rating
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Sustainability Score
90
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Quality Score
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DTCetc Score
78
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100
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