Neuro

Neuro's range of delicious products are designed to elevate your mental state and support personal growth. With a focus on sustainability and giving back, Neuro is the perfect choice for those who care about their well-being and the world around them.

Category
Wellness
Socials
90
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Neuro

Neuro's mission is to create products that help people achieve the best version of themselves through the power of their mind. They offer a range of great-tasting products that are designed to get you in the right state at the right time. With over 50 million pieces sold, Neuro is dedicated to constantly improving their products through innovation, using only sustainable, high-quality ingredients in their FDA-approved labs. Neuro is also committed to giving back to the community by donating 1% of everything they make to non-profits and other causes. If you're looking for a brand that cares about your well-being and the world around you, Neuro is the perfect choice.

Who Shops At Name

Individuals seeking products that support mental well-being and personal growth shop at Neuro. These customers appreciate the brand's great-tasting products designed to enhance mental states and its commitment to sustainability, innovation, and giving back to the community.

What customers love about Neuro

Here's what shoppers have to say:
  • Neuro Mints have a great flavor and provide a clean energy boost without any jitters.
  • The form factor of the extra energy delivery using caffeine makes it really convenient, it matches very busy days.
  • Neuro Mints have a slim and clean packaging design and are easy to carry around.
  • Neuro Mints are a great alternative to energy drinks and coffee and provide an energy boost without overdoing it.
  • Neuro Mints have a great taste and work well to regain focus when feeling fatigued.
Cons
  • The product did not deliver the expected results
  • Customer service was unresponsive to issues with shipping
  • The effectiveness of the product was underwhelming
  • No noticeable benefits were observed
  • The product did not make a difference

Neuro's Shipping Policy

Neuro offers a straightforward shipping policy for its customers. All orders are processed within 1 to 2 business days, except for weekends and holidays, after receiving the order confirmation email. Customers will receive a notification when the order is shipped. The brand relies on USPS, Fed Ex, and other carriers, and there may be potential delays due to a high volume of orders or postal service problems outside of Neuro's control.

Neuro's Return Policy

Neuro offers a 30-day return policy for its products. If a customer is not completely satisfied with their purchase, they can email support@getneuro.com to initiate the return process. Unopened packs should be returned to Neuro Fulfillment at 5041 West 2400 South, Suite 100, West Valley City, UT 84120. Once the return is received, the customer will receive an email notification. If the refund is approved, it will be automatically applied to the original method of payment within a certain amount of days.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
88
/
100
This brand offers products that are on the pricey side.
Target Audience

Adults, Busy, Health

Stereotype

Mindful

Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
90
/
100
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DTCetc Score
88
/
100
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Neuro on Socials

View this profile on Instagram

Neuro (@Neuro) • Instagram photos and videos

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