ION

ION is the ultimate brand for conscious consumers who care about their health and the planet. Their products support the body's natural healing process and are made with sustainable materials, all while promoting regenerative agriculture.

75
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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About ION

ION was founded in 2012 by Dr. Zach Bush with a mission to support the microbiome and promote a better world for future generations by reconnecting with nature. ION offers products that support the body's innate drive to heal and thrive, without relying on supplements. Their focus on regenerative agricultural practices is reflected in their support of Farmer's Footprint, a coalition dedicated to exposing the human and environmental impacts of chemical farming. ION's new bottles are made with 50% post-consumer resin HDPE plastic, while their labels are made with FSC® certified paper and 15% by-product from citrus juice production. With a commitment to supporting both personal and planetary health, ION is a brand that customers can feel good about using.

Who Shops At Name

ION appeals to individuals who prioritize their health and the environment. These customers appreciate the brand's dedication to supporting the microbiome and promoting a better world through regenerative agricultural practices.

What customers love about ION

Here's what shoppers have to say:
  • Customers feel great and experienced great results after using Ion.
  • It is recommended by nutritionists and healthcare professionals to maintain a healthy microbiome and gut health.
  • It has helped users reintroduce grains without adverse effects and has been effective in treating chronic gut issues.
  • It is easy to use and even suitable for children who are averse to liquid vitamins or medication.
  • Users with colon issues have found the product fantastic.
Cons
  • Some users reported negative physical reactions to the product.
  • There have been reports of issues with the product's packaging and the company's refund policy.
  • Some users found that the product's effectiveness decreased over time.

ION's Shipping Policy

ION offers free shipping on orders over $70 (USD) to addresses in the continental US, Alaska, Hawaii, and US territories. Orders under $70 are subject to a flat rate shipping fee of $7. The brand ships with FedEx and USPS for domestic orders, and DHL and Passport Shipping for international orders. Customers will receive a confirmation email with a tracking number once their order ships. Delivery usually takes 3-5 business days, but may take longer for remote locations or during holiday periods. For expedited shipping, customers can pay an additional charge for two-day FedEx service. The brand recently changed its policy on shipping to freight forwarders, and now allows a maximum of 3 bottles per ION category every 30 days. However, ION is not responsible for lost or missing orders marked "delivered" after 7 days. Please note that expedited shipping is not available for international orders.

ION's Return Policy

ION offers a 100%, 60-day, money-back guarantee on the first bottle purchased (any size) from their website, intelligenceofnature.com. However, original shipping costs will not be refunded. The guarantee only applies to purchases made through their US site, and products purchased through distributors are subject to their own return terms and conditions.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
82
/
100
This brand offers products that are on the pricey side.
Target Audience

Health-conscious environmentalists

Stereotype

Eco-conscious

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Sustainability Score
85
/
100
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Quality Score
75
/
100
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DTCetc Score
82
/
100
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ION on Socials

View this profile on Instagram

ION (@ION) • Instagram photos and videos

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