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Feel
Feel is the ultimate go-to for health-conscious individuals seeking a simple, science-backed approach to wellness. Their affordable supplements are free from nasty additives and cater to busy, eco-aware shoppers who value transparency and convenience.
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DTCetc’s Take
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Feel is a nutrition company founded with a mission to make the world a healthier, happier, and more productive place. They believe that everyone deserves to know exactly what they’re putting into their bodies, and they are committed to providing their customers with honest, convenient, and affordable supplements backed by real science. Feel's products are designed to promote self-care, sustainability, and affordability, while being free from nasty additives. Their nutritional philosophy is centered on using honest ingredients backed by science, with no excess or over-nutrition due to ridiculously high daily doses. Feel seeks to provide a simple and straightforward solution for busy people who want to stay active and healthy by delivering the best nutrients that science has devised in the easiest and most intuitive way possible.
Feel's customer base consists of health-conscious, busy individuals who value transparency, convenience, and affordability in their nutritional supplements. These discerning shoppers appreciate evidence-based formulations and are averse to unnecessary additives and over-nutrition. With a focus on self-care and sustainability, Feel's clientele includes eco-aware individuals who demand both quality and responsibility in their wellness journey. In essence, Feel is the go-to brand for those seeking a straightforward, scientifically-backed, and sustainable approach to maintaining their health and well-being amidst the demands of modern life.
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Here's what shoppers have to say:
- The Feel multivitamins boost the immune system and provide energy.
- Feel is an excellent company that offers great products.
- Users have experienced positive results from using Feel products.
- Feel multivitamins are convenient and provide everything needed in one tablet.
- The collagen product has reduced fine lines and improved skin texture.
- Feel offers bundled pricing with excellent discounts.
- Customer service is great and orders are delivered promptly.
- Feel vitamins have helped users feel more focused, less tired, and energized.
Cons
- Customers have reported issues with receiving their orders and canceling subscriptions
- Some users have reported that the products did not work as advertised
- The cancellation process has been criticized for being unethical and requiring personal information
- There have been complaints about continued charges and unwanted products despite cancellation requests
Feel's shipping policy states that orders are usually dispatched the next working day, except for weekends. Shipping can take up to 5 business days for the UK and up to 10 business days for the rest of the world. However, delivery times may vary and can deviate from the listed times due to unforeseen circumstances beyond the brand's control. Shipping is done by external companies and people not employed by Feel Holdings Limited. Currently, Feel ships to various countries in Europe, and more countries will be added in the future.
Feel offers a 30-day money back guarantee for vitamin and mineral products, applicable to a single product order with a UK postcode. New customers are eligible for a full refund on their first order within 30 days of purchase, while existing customers purchasing a new product for the first time can also avail of the guarantee. Skincare products, Pro Collagen, Collagen Gels, Protein bars, international orders, and bundles are excluded from the policy. Feel also has a 14-day “cooling off” return policy for customers who wish to return any items purchased, provided the items remain unused and unopened. Customers must contact Feel before returning and obtain proof of postage with a tracking number. Refunds do not cover shipping costs, and it can take up to 3-10 business days to receive a refund. Restrictions may apply, and some items are non-refundable. Free Trial Plans are non-refundable, and initial free trial boxes are not eligible for a refund.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
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100
This brand offers products that are on the pricey side.
DTCetc Score
78
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100
This brand offers products that are on the pricey side.
Target Audience
Health-conscious consumers
Stereotype
Health-conscious
Pricing Rating
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Sustainability Score
90
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100
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Quality Score
90
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DTCetc Score
78
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100
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