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Vitl Vitamins
Vitl Vitamins is a UK-based company founded in 2015 with the mission of making healthy living more achievable. They offer personalized vitamins and supplement packages, as well as consultations on health issues, diet, and fitness goals, developed in collaboration with dieticians, doctors, and other experts.
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Vitl is a health and wellness brand founded in 2015 by a team of scientific experts. They started the company with a mission to provide science-backed, personalized nutritional supplements that cater to each person's unique needs. Vitl believes that optimal nutrition is the foundation of good health, and they combine smart technology with the latest research to create superior quality vitamins that are highly nourishing and personalized to each customer's body and lifestyle. With Vitl, customers can trust that they are getting the highest quality products that will help them lead their best lives.
Vitl customers are health-conscious individuals who value science-backed, personalized nutritional supplements tailored to their unique needs. They appreciate the brand's commitment to optimal nutrition and trust the high-quality vitamins designed to help them lead their best lives.
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Here's what shoppers have to say:
- Easy to use and no need to choose the right vitamins
- Great packaging and labeling
- Feel a difference in energy and love the personalized monthly subscription
- Helps keep track of daily intake with innovative and pleasing packaging
- Improvement in health and energy levels with personalized vitamins
- Excellent customer service with prompt response and help
- Effective hair, skin, and nails supplement with no bulking agents or binders
- Massive difference in energy levels after taking personalized vitamins
Cons
- Customers have reported issues with billing and subscription management
- The quality of the products received has been inconsistent
- Customer service has been lacking in responsiveness and effectiveness
- Some customers have experienced negative side effects from using the products
Vitl's shipping policy states that UK-based customers can expect their deliveries to arrive within 3-5 working days after dispatch from the warehouse. However, customers from Europe, the US, and Australia may experience longer delivery times of 7-10 working days. The warehouse aims to dispatch orders within one working day, but high demand may cause delays.
Vitl has a return policy that allows customers to return unopened and perfect condition products within 14 days for a refund minus a restocking fee. Personalised products, including Monthly Personalised packs and The Essential One, are not eligible for refunds.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
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100
This brand offers products that are on the pricey side.
DTCetc Score
78
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100
This brand offers products that are on the pricey side.
Target Audience
Health-conscious customers
Stereotype
Health-conscious
Pricing Rating
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Sustainability Score
90
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Quality Score
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DTCetc Score
78
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100
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