Pattern Beauty
Pattern Beauty is an innovative haircare brand founded in 2018 by Tracee Ellis Ross with the mission to nourish and hydrate curly and textured hair. Their products are made with safe and natural ingredients, are cruelty-free and vegan, and offer free shipping on US orders over $50 and international shipping.
In the wild
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The story
Pattern Beauty is a direct-to-consumer curly and natural hair care brand offering shampoos, conditioners, styling creams, gels, oils, serums, and related products. The brand provides educational resources including a curl guide, curl quiz, and conditioner quiz.
Pattern Beauty is designed for people with curly and natural hair.
The DTCetc bottomline
What customers say
- Free US domestic shipping on orders $65 and above
- Rewards program that earns 1 point for every $1 spent
- Ships to 30+ countries worldwide
- 30-day refund policy for unsatisfied customers
- Customer support available Monday-Friday 9:00am-5:00pm PT
Popular products
Pattern Beauty shipping policy
Free shipping over $65
Pattern Beauty offers free US domestic shipping on orders $65 and above. International shipping is available to 30+ countries with delivery times ranging from 2-14 business days depending on destination. Processing time is currently 3-4 days.
Pattern Beauty return policy
30-day return window
Customers can request a refund within 30 days of purchase by emailing hello@patternbeauty.com with their order number. Shipping charges are non-refundable, and for international orders, duties and taxes are also non-refundable. Damaged or defective items can be refunded or exchanged if reported within 14 days of purchase.
