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Lumity
Lumity is a science-backed brand that empowers people to look and feel their best with natural supplements and skincare. Their sustainable packaging and commitment to avoiding synthetic ingredients make them a top choice for holistic wellness.
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Lumity was founded in 2013 by Dr Sara Palmer Hussey PHD, a biologist who developed a pioneering new supplement to support health and wellbeing. Lumity's Morning and Night supplements work at a cellular level, in sync with the body’s natural circadian rhythm, and are recommended by leading nutritionists, athletes, skincare experts, and beauty editors. Lumity's range has since expanded to include a core line of Booster supplements and an award-winning natural Skin Nutrients range. Lumity's mission is to empower people to look and feel their best through superior product design, quality of ingredients, and proven efficacy. Lumity uses natural ingredients, avoiding anything artificial or synthetic, and all of their formulas take their lead from nature and are perfected by science. Sustainability is at the heart of what Lumity does, with fully recyclable or reusable packaging across their range and fully compostable supplement pouches. Lumity never tests on animals and all of their products have been trialed and tested by their customers and developed by experts in their field.
Lumity customers are individuals seeking a holistic approach to health and well-being through high-quality supplements and skincare products. They value natural ingredients, scientific-backed efficacy, and sustainable packaging. Lumity shoppers prioritize looking and feeling their best by using products that support their body's natural processes.
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Here's what shoppers have to say:
- Customers have been getting Lumity supplements for years and find them amazing.
- Lumity is an amazing company with incredible products.
- The supplements are a must-have for mature women and are a holy grail for those over 50 years old.
- People have noticed stronger nails within two weeks of taking the supplements and feel better overall.
- Customers have noticed a visible improvement in their complexion after using Lumity skin care products.
- Lumity supplements deliver immediate results, with people noticing improvements in their skin, hair, and nails within two weeks of use.
- Lumity offers great products and excellent customer service, working with customers to ensure they receive their supplements at the right address.
Cons
- Shipping and customer service can be unreliable.
- Returns are not free and phone customer service is not available.
- Some customers have reported issues with being charged incorrectly or having their orders canceled without explanation.
- Results may vary and some customers have not seen any benefits from using Lumity products.
- Some customers have been disappointed with the effectiveness of certain Lumity products.
Lumity is a brand that delivers to the United States of America and Canada only. For orders below $120, shipping charges of $4.95 apply for deliveries within the USA, while Canadian customers are charged $15.00 for shipping. However, Lumity offers free shipping for orders over $120 within the USA. Deliveries within the USA take 5-7 working days, while deliveries to Canada may take up to 10-14 working days. Customers outside these territories may need to pay import duties and taxes upon delivery.
Lumity offers a flexible return policy for their products. Customers can exchange or refund any unopened and unused product within 30 days of the dispatch confirmation email. Return shipping costs are at the customer's expense and non-refundable. To initiate a return, customers must contact the Client Care Team and send the item with a copy of the receipt or note with order number, name, address, and reason for return to the Lumity Returns address. If the product was purchased from a Third Party retailer, customers must contact them for returns.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
85
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100
This brand offers products that are on the pricey side.
DTCetc Score
91
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100
This brand offers products that are on the pricey side.
Target Audience
Holistic wellness seekers
Stereotype
Health-conscious
Pricing Rating
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Sustainability Score
90
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100
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Quality Score
85
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100
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DTCetc Score
91
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100
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