Remi

Remi is a California-based direct-to-consumer brand founded in 2019 that specializes in personalized dental guards and teeth whitening products. Offering an affordable alternative to the dentist, Remi has become a go-to for over 60,000 customers and has earned recognition from Health, Buzzfeed, USA Today, and more for their intuitive dental products made in the USA up to 80% less expensive and HSA/FSA eligible.

Category
Wellness
Socials
90
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Remi

Remi is a California-based direct-to-consumer brand founded in 2019 that specializes in personalized dental guards and teeth whitening products. They offer an affordable alternative to the dentist, with products made in the USA that are up to 80% less expensive and HSA/FSA eligible. With over 60,000 customers, Remi has earned a spotlight from Health, Buzzfeed, USA Today, and more for their intuitive dental products.

Who Shops At Name

Remi's target audience consists of individuals seeking affordable, personalized dental guards and teeth whitening products. They appreciate the cost savings compared to traditional dental visits and the convenience of HSA/FSA eligibility. Customers may also value the brand's positive media coverage and customer satisfaction.

What customers love about Remi

Here's what shoppers have to say:
  • Teeth were whiter after use, showing that the product works.
  • Customer service was very helpful and quick to respond.
  • The process was fast and effective.
  • The guards fit perfectly and are made of good quality.
  • A trustworthy company with an excellent product.
  • The night guards are comfortable and provide instant comfort and protection.
  • Easy to order night guards with accessory products.
Cons
  • The overall quality of Remi's products is lacking.
  • Remi's customer service could use improvement.
  • There have been issues with timely delivery of Remi's products.

Remi's Shipping Policy

Remi ships domestically within the United States. Purchases are shipped out within 1 to 3 business days after they are received. There are no shipping prices, costs, or deals for purchases over a certain price. Remi does not ship internationally.

Remi's Return Policy

Remi offers a 30-day return policy for customers who are not satisfied with their purchase. Customers can reach out to Remi to request a refund or a replacement within 30 days of receiving the product. There are no return restrictions, and it typically takes Remi a few days to process the return. All products are eligible for return, with the exception of digital products which are non-refundable.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
78
/
100
This brand offers products that are on the pricey side.
Target Audience

Affordable Consumers

Stereotype

Budget-conscious

Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
90
/
100
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DTCetc Score
78
/
100
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Remi on Socials

View this profile on Instagram

Remi (@Remi) • Instagram photos and videos

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