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BURST
BURST Oral Care is an innovative and socially conscious oral care company founded in 2017 by Hamish Khayat and Brittany Stewart. Their products are recommended by dental professionals, cruelty-free, vegan-friendly and come with a 90-day money back guarantee and lifetime warranty.
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DTCetc Score
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DTCetc’s Take
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BURST Oral Care is a company founded in 2017 by Hamish Khayat and Brittany Stewart, based in Venice Beach, California. They create and sell toothbrushes, cleaning & whitening products, and oral care accessories, and have been featured in publications such as Forbes, Business Insider, and Cosmopolitan. Their products are recommended by dental professionals, and they offer a subscription service for their products. Their products are cruelty free and vegan friendly, and come with a 90-day money back guarantee and lifetime warranty. Customers can save money by signing up for an annual or quarterly subscription.
Eco-conscious customers who prioritize sustainability and ethical practices in their purchasing decisions would find BURST useful. These customers are likely to look for products that are cruelty-free, vegan-friendly, and environmentally responsible. BURST aligns with these values by offering toothbrushes, cleaning & whitening products, and oral care accessories that are cruelty-free and vegan-friendly. Additionally, BURST's commitment to sustainability is evident in their use of eco-friendly materials in their packaging and their subscription service, which reduces waste by providing customers with a regular supply of products. Overall, BURST is a great option for eco-conscious customers who want to prioritize sustainability and ethical practices in their oral care routine.
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Here's what shoppers have to say:
- The BURST Electric Toothbrush is effective, affordable, and includes settings for whitening and sensitive teeth.
- It comes with a bundle of floss, toothpaste, and whitening strips.
- It has a convenient subscription model for replacement brush heads and other items.
- Users report that their teeth feel very clean after using the toothbrush.
Cons
- The quality of BURST products is inconsistent and not up to par with other brands in the same price range.
- The customer service at BURST is lacking and unresponsive to inquiries and concerns.
- BURST's marketing claims are often exaggerated and not entirely accurate.
BURST Oral Care offers free shipping to customers in the United States. Customers can also choose to pay for the 2-day FedEx express shipping option. Customers can track their shipments by logging onto the website and visiting the “My Account Page”. For customers in Canada, BURST Oral Care also offers free shipping. Additionally, customers who spend over $50 on BURST Oral Care products will receive free 2-day shipping.
BURST Oral Care offers a 90-day money back guarantee on their electric toothbrush products. If customers are unsatisfied with their product within the first 90 days of receiving it, they can return it for a full refund. Customers must return the product within the 90-day time limit in order to receive a refund. BURST Oral Care will process the return within 2-3 business days. All items must be returned in their original condition and packaging to be eligible for a refund.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
95
/
100
This brand offers products that are on the pricey side.
DTCetc Score
78.33333333333333
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100
This brand offers products that are on the pricey side.
Target Audience
Young adults
Stereotype
Eco-conscious
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
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Sustainability Score
90
/
100
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Quality Score
95
/
100
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DTCetc Score
78.33333333333333
/
100
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