Vrai and Oro Jewelry

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Vrai and Oro is a modern, sustainably-sourced jewelry brand founded in Los Angeles in 2014 by Vanessa Stofenmacher and Chelsea Nicholson. Their simple and stylish designs include necklaces, bracelets, earrings, and engagement rings, and have been supported by Leonardo DiCaprio for their ethical environmental practices. With a wide assortment of pieces, Vrai and Oro offers more affordable luxury jewelry than other brands.

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About Vrai and Oro Jewelry

Vrai and Oro is an e-commerce jewelry brand founded in Los Angeles in 2014 by Vanessa Stofenmacher and Chelsea Nicholson. The company is known for its modern and simple designs, offering various cuts and styles of necklaces, bracelets, earrings, and engagement rings, as well as its mission to use only sustainably sourced diamonds. The brand has gained considerable publicity and acclaim, and has been supported by Leonardo DiCaprio for their ethical environmental practices. Vrai and Oro offers a wide assortment of jewelry designs and pieces, all of which are sustainably sourced, and are more affordable than luxury jewelry brands. Customers can also book an appointment with a diamond expert on the company website, and take advantage of Klarna financing as an alternative payment option.

Who Shops at Vrai and Oro Jewelry?

Vrai and Oro Jewelry Pros & Cons according to customers

Pros

Cons

Vrai and Oro Jewelry's Shipping Policy

Vrai and Oro offers complimentary US standard delivery for all orders, with USPS Priority Mail for their Ring Sizers. Customers can also opt for 2-day or overnight delivery options at the checkout. For domestic orders, all products are crafted and shipped within 2 weeks of purchase. Customers will receive a tracking number via a confirmation email so that they can check the progress of their packages. Vrai and Oro also offers international shipping to several select countries. For international orders, customers can find out more about the shipping policy and consult the full list of delivery locations by visiting their website. There are no shipping prices, shipping costs, or shipping deals for purchases over a certain price.

Vrai and Oro Jewelry's Return Policy

Vrai and Oro Jewelry offers a 30-day return policy, where customers can return their items for a full refund as long as they are like new and unworn. US orders under $700 can be sent back using their return portal, while orders above this amount must be returned with the assistance of a customer service representative. Engraved items can also be returned, however, the personalization fee is non-refundable. Additionally, Vrai and Oro guarantees that their jewelry is free of manufacturing defects for two years from purchase and any damaged items can be returned for repairs. Returns are typically processed within 7-10 business days.

DTCetc Bottomline

Target Audience

Luxury shoppers

Stereotype

Minimalist

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70

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Sustainability Score

90

This brand has a good record for sustainable practices, product sourcing, and manufacturing.

Quality Score

95

The overall product quality for this brand is above average as reported by shoppers.

DTCetc Score

85

This brand comes highly recommended from the DTCetc team.

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