Aurate New York

Aurate is a fine jewelry brand founded in 2015 by Sophie Kahn and Bouchra Ezzahraoui who believes that everyone deserves jewelry that is worthy of them, and they focus on creating durable, sustainable, and transparently priced pieces. Aurate's designs are contemporary and chic, with a focus on empowering women to buy jewelry for themselves. The brand uses technology to create designs based on customer feedback, ensuring that each piece is tailored to the customer's preferences. Aurate values diversity and inclusion, with a diverse leadership team and a commitment to continuous learning and improvement.

Customers who prioritize sustainability, transparency, and inclusivity in their purchasing decisions would find Aurate to be a valuable brand for their fine jewelry needs. Aurate uses technology and direct communication with customers to create their designs, which are made with durable materials. The brand also values diversity and inclusion, with a female-led team and a commitment to company-wide diversity.

• The jewelry looks great and is charming and dainty.
• Customers are satisfied with the quality and elegance of the products.
• The jewelry is true to size and fits perfectly.
• The pieces are versatile and can be worn every day.
• The packaging feels luxurious.
• Customers love the gold color and the added sparkle of the diamonds.

• The jewelry may not meet expectations in terms of quality and appearance
• Some pieces may not fit as snugly or comfortably as advertised
• There have been reports of jewelry breaking or bending easily
• The jewelry may look cheap and have issues with the clasp or chain links

Aurate's orders take 1-2 business days to be processed after being placed. For domestic orders within the US, shipping typically takes 3-5 business days. International orders have varying shipping times between 2-8 business days, depending on the destination and preferred duties and taxes payment method.

Aurate offers a 30-day return policy for both in-stock and made-to-order items. To be eligible for a return, the item must be unworn and in its original packaging. Customers can initiate a return by visiting the Returns Portal, where they will receive a free return shipping label. Refunds are typically processed within 10-15 business days, and may take an additional 2-10 business days to post to the customer's account depending on their credit card. International returns are also accepted, but customers are responsible for covering the cost of return shipping and Aurate is unable to refund any Duties and Taxes.