Vanquish Fitness

Vanquish Fitness was founded in 2015 by Oliver Maloney and Ruben O’Brien. As a leading apparel brand and online retailer, Vanquish provides high-quality fitness garments and a platform for athletes to connect with each other. With a fast-growing community of followers worldwide, Vanquish is committed to inspiring and championing the inner athlete on their pursuit of self-defined greatness. Whether you're a beginner or an experienced athlete, Vanquish has everything you need to strive to become better than yesterday.

Vanquish Fitness shoppers are fitness enthusiasts of all levels who seek high-quality workout apparel and a supportive community. They appreciate the brand's commitment to inspiring and championing the inner athlete and its focus on self-improvement.

• Vanquish Fitness has great customer service, with helpful and responsive staff.
• The company is willing to exchange items for different sizes and offer refunds when necessary.
• Customers appreciate the quality and durability of the clothing.
• The company's gym wear is comfortable and fits well.
• Vanquish Fitness quickly resolves issues with faulty or misprinted items, offering replacements or refunds.

• Poor customer service and communication
• Inconsistent quality control and slow resolution of issues
• Lengthy wait times for orders and lack of transparency
• Complicated loyalty program and unhelpful staff

Vanquish Fitness offers various shipping options for their customers. Due to ongoing Royal Mail strikes in the UK, the brand has suspended its use at checkout. Instead, customers can opt for a guaranteed next day delivery service with Fedex Express, which is free for orders over £75. Once an order is placed, it should be dispatched within 48-72 hours. The brand offers free shipping for orders over £75 in the UK and over €175 in Europe. For international orders, free shipping is available for purchases over $200 USD. Shipping time frames vary depending on the location and courier service chosen. Customers may be subject to additional import fees for orders shipped outside the UK.

Vanquish Fitness has a 30-day return policy for full-priced items. To be eligible for a return, the item must be unused and in its original packaging. Returns received after the 30-day period will only be eligible for store credit. The company does not accept returns for gift cards, downloadable software products, and some health and personal care items. Customers must provide a receipt or proof of purchase to complete a return. If approved, the refund will be processed and applied to the original method of payment within a certain amount of days. Sale items are not eligible for a refund. Customers must pay for their own shipping costs for returning an item, and shipping costs are non-refundable. The company recommends using a trackable shipping service for items over £50. If an item is defective or damaged, customers can exchange it for the same item by contacting the company via email.