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PANGAIA

https://thepangaia.com

PANGAIA is a United Kingdom-based ecofriendly apparel retailer that sells men's and women's Clothing. PANGAIA's products are made with innovative technology and bio-engerieered materials to ensure sustainability. Their comfortable clothing is designed for living in, worn in any situation or basic need.

Category
Apparel
Specialty
Clothing
Activewear
Socials
90
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Comfy & Cozy
Environment Friendly
Influencer Approved

DTCetc’s Take

About PANGAIA

PANGAIA is a brand founded in 2018 by a group of designers, scientists, and technologists with the mission of creating clothing that does not cause any harm to the environment. They offer an array of genderless basics, outerwear, tops, dresses, and more made from recycled and sustainable materials. They are an inclusive brand with offices in London, New York, and Moscow, and they plant 1 tree for every product sold. Customers report great customer service, easy returns, and quality clothing, though there have been some issues with fabric pilling or shedding.
More about PANGAIA ->

Who Shops At PANGAIA

Eco-conscious customers who prioritize sustainability and ethical production would find PANGAIA useful. These customers are looking for clothing that is made from recycled and sustainable materials, and they want to support brands that prioritize environmental responsibility. PANGAIA aligns with these customers' values by offering a wide range of genderless basics, outerwear, tops, dresses, and more that are made from recycled and sustainable materials. Additionally, PANGAIA's commitment to planting one tree for every product sold demonstrates their dedication to environmental sustainability. These customers appreciate PANGAIA's inclusive brand and their efforts to reduce their impact on the environment. Despite some issues with fabric pilling or shedding, customers report great customer service and quality clothing, which further reinforces their decision to support a brand that aligns with their values.
More about PANGAIA ->

What customers love about PANGAIA

Here's what shoppers have to say:
  • Good quality, fast shipping, easy website and cheaper than some other options with items that seem like they will last.
  • The quality of the clothing is really incredible and items come quickly.
  • Unisex clothing with a great branding concept, colors, and sustainability mission.
  • Comfy, cozy, colorful and stylish with big eco credentials.
  • Smooth shopping experience and quick delivery.
Cons
  • The prices are high compared to similar brands.
  • The quality of some products may not meet expectations for the price.
  • The selection may not be suitable for all body types.
  • The designs are not particularly unique or standout.
  • The price point may not be justified for some customers.
  • The unisex sizing can be confusing for some shoppers.
  • The brand's commitment to sustainability may not always be reflected in the materials used.

PANGAIA's Shipping Policy

Pangaia ships worldwide with one standard shipping option. In the UK, standard shipping takes 3-5 business days. In the USA, standard shipping takes 4-6 business days, and in Canada, Russia, and Mexico, it takes 2-5 business days. For customers in the Middle East, Central Europe, and the rest of Europe, standard shipping takes 3-7 business days, 4-9 business days, and 4-7 business days respectively. The brand also offers expedited shipping for customers in the USA and UK, which takes 2-3 business days in the US and 1 business day in the UK. Customers who make purchases over a certain price will receive free shipping.
More about PANGAIA ->

PANGAIA's Return Policy

Pangaia's return policy allows customers to return items within 14 days of delivery. All items must be in their original condition with the same packaging they arrived in, including dust bags and all other items. Returns and exchanges are free and customers can start the process by going to the Returns Hub and entering their order number and email. They must attach a prepaid return label to the outside of the package and the company will process the return in 5-10 business days. Some items cannot be returned, including items that are marked as final sale.
More about PANGAIA ->
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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75
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
80
/
100
This brand offers products that are on the pricey side.
Target Audience

Sustainable shoppers

Stereotype

Eco-conscious

Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
90
/
100
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DTCetc Score
80
/
100
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What The Experts Say...

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PANGAIA on Socials

View this profile on Instagram

PANGAIA (@PANGAIA) • Instagram photos and videos

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