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Ralph Christian Watches
Ralph Christian Watches is a United Kingdom-based modern apparel retailer that sells men's Accessories. Ralph Christian focuses in quality to make ditinct timpieces that look and feel luxiourous without breaking the bank. Their watches will last a lifetime looking as good as new, but in an unfortunate event Ralph Christian offers in-house servicing and repair.
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DTCetc Score
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Ralph Christian Watches was founded in London in 2004 with a mission to create luxurious timepieces that don't break the bank. The brand is obsessive about watch design and focuses on producing high-quality watches in small batches, using only the best materials. All of their timepieces come with a 12-month movement warranty and are serviced and repaired in-house at their Florida offices. Ralph Christian Watches are designed in London and shipped from their warehouse in Florida, allowing them to offer free worldwide shipping. As a pioneer of the direct-to-consumer model, they cut out middlemen and pass on the savings to their customers, making true quality truly affordable.
Ralph Christian Watches customers are individuals who appreciate luxurious timepieces without the luxury price tag. They value the brand's focus on high-quality materials, small-batch production, and excellent customer service. Ralph Christian Watches' clientele likely consists of watch enthusiasts and people who want to invest in a stylish, yet affordable timepiece that comes with a movement warranty and in-house servicing.
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Here's what shoppers have to say:
- The watches are amazing and the company is 100% brilliant
- The product has a very cool style and looks expensive
- The design is very good with good choices of colors and effects
- The watch exceeded expectations and is amazing
- The service is excellent, fast, and professional with a personal touch
Cons
- The quality of the watches is not up to par
- The leather straps are uncomfortable and do not conform to the wrist
- Some customers have experienced issues with the watch's elements shortly after purchase
- The brand may not live up to expectations in terms of design and quality
Ralph Christian Watches ships domestically within the United States without any disruptions or delays caused by COVID-19. However, some USPS distribution centers may experience localized delays. International shipping is also mostly operating as normal, but there may be slight delays at customs borders due to reduced workforces and increased traffic. The brand is temporarily unable to offer free shipping to some locations due to a lack of airline capacity. The shipping policy indicates that all orders are processed and shipped from the warehouse in Florida, usually the next business day after the order is placed. During holidays and sale seasons, customers should allow extra time for order processing.
Ralph Christian Watches offers a 30-day money-back guarantee for both domestic (US) and international orders. To initiate the return process, customers must visit the appropriate returns portal on the company's website. To be eligible for a refund or exchange, the item must be returned in its original packaging, complete, and in saleable condition. Products cannot be sized, altered, or have watch links removed. Worn items will not be accepted for a return. If an item was purchased with a bonus gift, both the original item and the gift must be returned to qualify for a refund or exchange. Ralph Christian Watches does not refund expedited shipping costs or Route Package Protection. The company reserves the right to refuse credit or exchange for items returned incomplete, damaged, or in a non-saleable condition due to negligence or abuse. Any items that cannot be accepted for return will be returned at the customer's expense.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
70
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100
This brand offers products that are on the pricey side.
Quality Score
80
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100
This brand offers products that are on the pricey side.
DTCetc Score
72
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100
This brand offers products that are on the pricey side.
Target Audience
Luxury watch enthusiasts
Stereotype
Affordable-luxury shopper
Pricing Rating
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Sustainability Score
70
/
100
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Quality Score
80
/
100
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DTCetc Score
72
/
100
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