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Puffy
Puffy is a direct-to-consumer mattress company with an obsession for craftsmanship and comfort. They have two factories that work together 24/7 to make their products. Their core values drive every step of the process including design, sourcing raw materials, controlling production, style, size, price, and quality. Puffy has received multiple awards including Furniture Today's Innovation Award and CTIAE's Global Digital Innovation Award.
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Puffy is an American mattress retailer founded in 2017 by Arthur Andreasyan and Daniel Galle. The company specializes in creating high-quality foam mattresses that cater to all sleeper types and are available in various sizes. Puffy's mattresses are designed to enhance sleep and reduce back pain, with four years of research and sleep trials conducted to create the perfect mattress. Puffy also advocates for eco-friendly manufacturing practices and is CertiPUR-US® certified, ensuring that the foam used does not contain any harmful chemicals. In addition, Puffy offers a comprehensive sleep system that includes a bed frame and pillow that have received positive reviews from customers. With its commitment to customer needs and the environment, Puffy is the perfect choice for anyone looking for a high-quality, comfortable, and eco-friendly mattress.
Puffy would be useful for customers who prioritize comfort and cooling throughout the night. These customers are likely to have specific needs when it comes to mattresses and are willing to research and test different options before making a purchase. They may also be interested in comparing Puffy to other mattress brands such as Purple Pillow and Ghostbed. Customers who are eco-conscious and appreciate brands that prioritize sustainability may also find Puffy appealing. Additionally, customers who are interested in purchasing a sleep system that provides personalized sleeping experiences and promotes physical well-being may find Puffy's four-layer mattresses useful. Overall, Puffy's target customers are those who prioritize comfort, quality, and sustainability when making a mattress purchase.
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Here's what shoppers have to say:
- Range of all-foam and hybrid mattresses
- Medium firmness suitable for sleepers
- Plush, cloud-like bed-in-a-box mattresses
- Lifetime warranty and 101-night trial
- Free shipping, made in USA
Cons
- No negative reviews found
Puffy offers free shipping and returns within the contiguous United States. For Alaska and Hawaii, there is a shipping fee of $150. Puffy also ships to Canada, but there is a shipping fee of $250. Unfortunately, there is currently no information available about any shipping deals or costs for purchases over a certain price.
Puffy has a unique return policy where they offer a 101-night sleep trial. This means that customers can try out the mattress for 101 nights before deciding whether to keep it or return it for a full refund. If a customer decides to return the mattress, Puffy will arrange for the mattress to be picked up and donated to a local charity. The return process is simple and customers must contact Puffy's customer service team to initiate the return. There are no restrictions on returns, but it is important to note that the sleep trial must be initiated after 14 days of receiving the mattress. Puffy processes returns within 3-5 business days and refunds are issued in the original form of payment. It is important to note that Puffy pillows cannot be returned for hygiene reasons.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
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This brand offers products that are on the pricey side.
Quality Score
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This brand offers products that are on the pricey side.
DTCetc Score
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This brand offers products that are on the pricey side.
Target Audience
Comfort-conscious, eco-friendly, quality-seekers
Stereotype
Eco-conscious
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Brooklinen
Brooklinen offers high-quality, luxury bed sheets, pillows, comforters, and blankets delivered straight to your door. All our products are made with an indulgent cotton or linen blend that gets better with every wash—and designed to fit on your bed for life. We offer both a White Glove and Do-It-Yourself service in order to support every type of lifestyle.
Speciality
Casper
Casper was founded with a bold view on sleep: everyone deserves to have a comfortable night's rest. Their award-winning mattress and sheets have been crafted to give you the best night you've ever had, and their customer service will take care of you, whether it's day or night.
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CB2
CB2 is a modern furniture and home decor brand, and is the sister brand of Crate & Barrel. The furniture and home goods brand is known for their fresh, fun, and playful approach to home decor. In addition to furniture for every room in the house, they also carry a selection of unique kitchenware and home decor items, including lighting, art, and accessories. With their signature urban twist, CB2's products are often designed with small spaces and city living in mind, and their prices make it possible to decorate a first apartment with style.
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Chili Sleep
Created by sleep experts for the perfect sleep environment, ChiliSleep™ cooling mattress pad and weighted blanket helps you experience a refreshing night of sleep that will leave you feeling well rested every morning. Our products, designed in California, are built to last.
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Ettitude
Ettitude is a sustainable bamboo textile company specializing in luxury bedding and bath products. We believe that luxury should be sustainable, seamless to the user, and absolutely fabulous. Organic bamboo fabric has been used in Asia for thousands of years. It is a natural fiber that shares the feel of silk without being as shiny or slick, and gets softer with every wash. All of our products are extremely soft, vegan friendly, and eco friendly. These features, along with our luxurious designs ensure Ettitude's place in the future of home living!
Speciality
Parachute
Parachute makes it easier to shop for everything you need to feel at home. The collections are carefully curated and combine the finest materials, expert craftsmanship and on-trend design into beautiful furniture, bedding, bath linens, decor and more.
Speciality
Rove Concepts
Rove Concepts is a furniture and home decor company that was founded in the Pacific Northwest in 2011 with a focus on modern, sophisticated design and quality craftsmanship. They handcraft the majority of their furniture in an artisan workshop and use eco-friendly materials sourced from top regions around the world. Rove Concepts is known for their attention to detail and commitment to sustainability, and they offer high-quality products at affordable prices. In addition to their furniture, they also offer a range of home decor items to add a touch of luxury and style to any space. Their mission is to help people create inspired lifestyles through beautiful, thoughtfully designed products.
Speciality
Aeyla
Aeyla is a UK-based wellness brand that prioritizes natural solutions for sleep and stress. Their core belief, The Ripple of Good, guides their business as they give back to mental health charity partner, Young Minds, and protect 5 trees in the Amazon rainforest with every purchase. Their award-winning weighted blanket is a highlight of their product range.
Speciality
Allswell
Allswell offers a selection of hybrid mattresses made up of quality innerspring coils and memory foam to make you feel like you're sleeping on heaven's clouds. Even better, we've found that we can charge less for our mattresses by selling directly online, and are able to use the savings to do more good by donating a mattress for every one purchased.
Speciality
Aneski
Indulge in the ultimate cotton experience with Aneski. Their premium extra-long-staple cotton is used to create luxurious bedding sets and comfortable loungewear, all crafted with a commitment to quality and attention to detail.
Speciality
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