Casper
Casper was founded with a bold view on sleep: everyone deserves to have a comfortable night's rest. Their award-winning mattress and sheets have been crafted to give you the best night you've ever had, and their customer service will take care of you, whether it's day or night.
In the wild
Campaign & product imagery, pulled straight from the source. Drag to explore →
The story
Casper is a direct-to-consumer mattress and sleep products brand offering mattresses, pillows, bedding, furniture, and accessories. The brand's mattresses are highly ranked by Consumer Reports.
For people seeking to purchase mattresses and sleep-related products online or in-store.
The DTCetc bottomline
What customers say
"Casper made the entire buying experience incredibly easy from start to finish. The website was straightforward, the ordering process was seamless, and shipping was remarkably fast."
Casper delivers a strong customer experience with high-quality mattresses, easy ordering, fast shipping, and knowledgeable service, though occasional product inconsistencies exist.
Popular products
Casper shipping policy
Free shipping
Casper offers a convenient shipping policy for their customers. They ship their high-quality mattresses directly to the customer's doorstep in a box. The brand has eliminated showrooms and middlemen, allowing them to keep their costs low and pass on the savings to their customers. They also offer free shipping within the United States. If a customer needs to return their mattress, they can drop off the package at any UPS location.
Casper return policy
30-day return window
Mattresses come with a 100-night free trial and free returns anytime after the 30-night adjustment period. Pillows and bedding can be returned within 30 days of delivery if unused and in original packaging. Furniture has a 30-night trial, extendable to 100 nights when purchased with a mattress, and can be returned in donate-able condition without original packaging.
