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Chili Sleep
Created by sleep experts for the perfect sleep environment, ChiliSleep™ cooling mattress pad and weighted blanket helps you experience a refreshing night of sleep that will leave you feeling well rested every morning. Our products, designed in California, are built to last.
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DTCetc’s Take
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ChiliSleep is a Californian mattress, blanket, and sleep tech company founded by Todd and Tara Youngblood in 2007. They specialize in temperature-controlled cooling pads that regulate hot and cold temperatures for a good night's sleep. Their products have been featured in publications like GQ, Money, Men's Health, BuzzFeed, and Forbes, and Tara was even invited to speak on a TED Talk. ChiliSleep products include chiliPADs, sleep systems, blankets, pillows, and bundles, with pay-by-installment options through Splitit and Bread. Customers can enjoy free US shipping and returns as well as a 90-night sleep trial with a full refund if they are not satisfied.
Customers who are tech-savvy and prioritize a good night's sleep would find Chili Sleep useful. These customers are likely looking for innovative sleep solutions that incorporate technology to enhance their sleep experience. They value products that are designed with their comfort in mind and are willing to invest in high-quality sleep products that will improve their overall well-being.
Chili Sleep aligns with these customers' values by offering temperature-controlled cooling pads that regulate hot and cold temperatures for a good night's sleep. Their products are designed to provide a comfortable and personalized sleep experience, which is important to customers who prioritize their sleep. Additionally, Chili Sleep's products have been featured in reputable publications like GQ, Money, Men's Health, BuzzFeed, and Forbes, which adds to their credibility and appeal to tech-savvy customers who value innovation and quality. Overall, Chili Sleep's products are a great fit for customers who prioritize their sleep and are looking for innovative sleep solutions that incorporate technology.
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Here's what shoppers have to say:
- Chili Sleep provides a comfortable sleeping experience with its soft and breathable fabric.
- Its adjustable temperature settings make it easy to find the perfect temperature for a comfortable sleep.
- Its lightweight and portable design makes it easy to transport.
Cons
- The product did not meet my expectations
- The customer service experience was lacking
- The price point may not be worth it for some consumers
ChiliSleep offers free standard US shipping for orders within the continental US. Orders typically arrive within 3-7 business days. For Alaska, Hawaii, and all off-shore United States territories, orders may take 7-10 business days. For international orders, shipping may take up to 8-12 business days. ChiliSleep does not ship to select countries, which can be found on their website. Customers will receive a tracking number upon confirmation of their order via email. For purchases over a certain price, ChiliSleep offers free shipping.
ChiliSleep offers a 90 Night Sleep Trial warranty, allowing customers to return their products within 90 days if they are unsatisfied. To return an item, customers can access the return portal by clicking the ChiliSleep logo and scrolling down to the menu below. ChiliSleep will issue an authorization number and refund the purchase within 30 days of receiving the product back. However, ChiliSleep cannot process returns for chiliPADS and OOLER systems purchased from third-party retailers. Additionally, ChiliSleep has a 2-year warranty on certain products which covers any defects in materials or workmanship.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
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100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience
Sleepers, Comfort, Luxury
Stereotype
Techie
Pricing Rating
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Sustainability Score
90
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100
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Quality Score
90
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100
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DTCetc Score
84
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100
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