DTCetc
ComparisonsAboutSubmit Search
Beauty — Trendy

OUAI

OUAI is a haircare brand founded by celebrity hairstylist Jen Atkin. Their products empower women to embrace their imperfections, offering attainable beauty without unrealistic expectations. They also offer body, bath, and hand care products and premium fragrances inspired by iconic cities.

theouai.com ↗ ★★★★★ 4.8 via Yotpo
OUAI
DTCetc Score
84
out of 100
01

In the wild

Campaign & product imagery, pulled straight from the source. Drag to explore →

02

The story

OUAI is a haircare brand founded by celebrity stylist Jen Atkin. The brand name means 'yes' in a casual Parisian way, and the company focuses on creating products that help customers embrace imperfections and move beyond unrealistic expectations.

Who shops at OUAI

The brand is for consumers seeking quality haircare products from a celebrity stylist's perspective.

OUAI
100%
Direct-to-consumer
Beauty
Category
03

The DTCetc bottomline

84
/100
Overall score
Quality90
Sustainability80
Value for money80
Category
Beauty
Style
Trendy
Website
theouai.com ↗
04

What customers say

4.8 Summarized from verified reviews via Yotpo

"OUAI has amazing customer service. They are friendly, helpful, and passionate about what they do!"

OUAI is highly praised for effective hair products with excellent scents and customer service, though a few customers experienced minor issues with bottle quality and product fit for their hair type.

Customers love
Amazing scents (especially Melrose Place) that customers love
Effective results: smoother, shinier, healthier hair with reduced frizz
Excellent customer service and fast, eco-friendly shipping
Things to consider
Bottle tops leak or don't seal properly
Not moisturizing enough for some hair types
Fine/color-treated hair may not see expected results
2,142
Verified customer reviews via Yotpo
20
Products tracked by our nightly sync
1
Head-to-head face-offs published
05

Popular products

Shop the range ↗

OUAI shipping policy

Free shipping over $50

Free shipping is available on orders over $50.

OUAI return policy

45-day return window

Returns are accepted within 45 days of purchase. Customers can initiate returns through the returns portal at theouai.com/a/return and will receive a prepaid return shipping label via email.

07

Brands like OUAI