MeUndies

For domestic orders, MeUndies offers free shipping for all U.S. orders. Orders are generally processed within 1-2 business days, with the exception of during the holidays due to high order volume. U.S. orders are shipped via USPS and arrive within an estimated 2-7 business days. Customers have the option to select expedited shipping, where orders are processed on the same day, given they are ordered before 10 AM PST. Orders placed after 1PM PST, or on Saturdays, Sundays, and holidays are shipped on the next business day.For international orders, MeUndies charges a flat rate of $3 for Canadian Members, $6 for Canadian Non-Members, and $12 for all other international locations. Orders are shipped via Globegistics with a final delivery by Canada Post, and are estimated to arrive within 1-3 weeks. International orders are shipped via DHL and typically arrive within 10-12 business days.

MeUndies provides a 100% Satisfaction Guarantee for their first order of underwear, socks, or bralettes, allowing customers to return or exchange the items within 90 days of purchase with no questions asked. For all other products, with the exception of final sale items and non-refundable Mystery Packs, returns are accepted within 90 days of receiving the order, as long as the items are in their original condition and any attached packaging is returned with the item. Returns and exchanges on items purchased at MeUndies retail locations are handled in-store only. US orders are provided with free return postage, while international orders, including Canadian orders, are not eligible for return postage. It typically takes up to 14 business days for the company to process a return.