MAAP

MAAP is the ultimate cycling apparel brand, engineered to excel in all conditions and at all levels of the sport. Their precise balance of performance, style, and durability is achieved by mastering aesthetic and technical detail. Sustainability is at the core of their operations, making them the go-to brand for passionate cyclists.

Category
Apparel
Socials
70
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
climate neutral
Sustainable

DTCetc’s Take

About MAAP

MAAP is a cycling apparel brand founded in 2014 by individuals with backgrounds in graphic design, fashion, and technical apparel design. Their love for the sport of cycling is evident in the world-class apparel they produce, engineered to excel in all conditions and at all levels of the sport. MAAP's precise balance of performance, style, durability, and fit is achieved by mastering aesthetic and technical detail. Sustainability is at the core of their operations, from the selection and processing of raw materials to the manufacturing process and product end life cycle. MAAP works with hand-selected athletes, teams, and events across the globe to design, refine, and test the most technically advanced apparel available for ambitious cyclists.

Who Shops At Name

MAAP customers are passionate cyclists who demand high-performance apparel that combines style, durability, and fit. They appreciate the brand's commitment to sustainability and its collaboration with athletes and teams worldwide. MAAP shoppers are ambitious cyclists who want the most technically advanced gear to support their pursuits.

What customers love about MAAP

Here's what shoppers have to say:
  • MAAP provides quality products, excellent customer service, and an overall great experience.
  • Their clothes fit well and are made with high-quality fabrics, making them worth the premium price.
  • The support team handles any issues quickly and efficiently, offering replacements or store credit when necessary.
  • Shipping is fast and transparent, even during delays caused by external factors like COVID-19.
  • MAAP is a sustainable brand that values customer satisfaction and loyalty.
Cons
  • Refund issues have been reported by customers, even after returning items.
  • Shipping times can be lengthy, with some customers waiting weeks for their orders to arrive.
  • Customer service has been criticized for being unresponsive or providing unhelpful automated responses.
  • Orders not being shipped at all has been reported by some customers, resulting in financial loss.
  • Despite the quality of their products, many customers have been left dissatisfied due to poor customer service and delivery times.

MAAP's Shipping Policy

MAAP, an Australian-based entity, offers free express shipping on orders over $100 AUD within Australia and free express shipping on all international orders over $200 AUD. Domestic orders under $100 AUD are charged a $9.95 express delivery fee, while international orders under $200 AUD are charged a flat rate of AU$30. Delivery time after dispatch is approximately 2-4 business days within Australia and 4-7 days via DHL Express for international orders. MAAP ships to various countries worldwide, including the United States, Europe, and the UK, with specific shipping rates and delivery times for each region. Customers within the European Union will not be charged any additional duties upon receiving their orders, while orders from outside the EU may have local duties or taxes payable. MAAP will dispatch orders on business days only, and customers are advised to consider this when placing orders over the weekend.

MAAP's Return Policy

MAAP has a comprehensive return policy for all items purchased online or in-store. Free returns are available for full-priced items within Australia and the EU, which can be refunded to the original payment method, exchanged for an alternative product, or returned for store credit or MAAP credit to be used online. However, sale items are excluded from the free returns policy, and the purchaser is responsible for the cost of returning the goods to MAAP. Sale items can only be returned for MAAP credit to be used online, and no exchanges are offered. All returns must be made within 75 days of the receipt date, and goods must be returned as new, in a saleable condition, unworn, unwashed, and complete with all original tags in original packaging. MAAP does not accept returns for gift cards, and all gift cards are non-refundable. MAAP is an Australian-based company and governed by the laws of Victoria, Australia. Customers must wear undergarments when trying on their kit, and all returned items must be well packaged for transit. The company cannot take responsibility for items damaged or lost in the return transit, and customers should purchase insurance with their parcel carrier. Customers can initiate a return by using the MAAP Returns Portal or following the instructions on the company's website.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
80
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
70
/
100
This brand offers products that are on the pricey side.
DTCetc Score
81
/
100
This brand offers products that are on the pricey side.
Target Audience

Passionate, ambitious cyclists

Stereotype

Cyclist

Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
This is some text inside of a div block.
This is a placeholder
Sustainability Score
85
/
100
This is a placeholder
Quality Score
70
/
100
This is a placeholder
DTCetc Score
81
/
100
This is a placeholder

MAAP on Socials

View this profile on Instagram

MAAP (@MAAP) • Instagram photos and videos

Brands Like MAAP

Looking for brands similar to MAAP

We've got you covered. Check out this list of similar Apparel brands that customers of MAAP love.

Alo Yoga

Alo Yoga is a United States-based athletic apparel retailer that sells men's and women's Activewear. Alo Yoga is persistent in making the best yoga clothing in the world to inspire yogis (and yogis to be) to have more yoga in their life. The fashion-forward brand inspires mindful movement from the mat to the streets.

Alphalete Athletics

Alphalete Athletics is a United States and Europe-based athletic apparel retailer that sells men's and women's Activewear. Alphalete Athletics encourages its customers to learn more, dream more, and be more. Looking good in the gym has never felt so comfortable.

ASRV

ASRV is a United States-based athletic apparel retailer that sells men's Activewear. ASRV designs apparel that acts like equipment, working in concordance with the end user. ASRV wants its apparel to help costumers to achieve their goals, not just in sports- but in everything they do.

GymShark

Gymshark is a global fitness brand founded in 2012 by Ben Francis and his high school friends. It has grown to become a cult favorite, with 5.9M followers on Instagram and endorsements from influencers. Gymshark offers a range of workout wear, including leggings, shorts, joggers, and tops, as well as collections and accessories.

Outdoor Voices

Outdoor Voices is a United States-based athletic apparel retailer that sells men's and women's Activewear. Outdoor Voices believes in having fun and generating endorphins to free fitness from performance. They create high quality products for recreation to get the world moving and feeling confident.

PANGAIA

PANGAIA is a United Kingdom-based ecofriendly apparel retailer that sells men's and women's Clothing. PANGAIA's products are made with innovative technology and bio-engerieered materials to ensure sustainability. Their comfortable clothing is designed for living in, worn in any situation or basic need.

Vuori

Vuori is a premium performance apparel brand inspired by the active coastal California lifestyle. The brand breaks down traditional boundaries in activewear and offers a new perspective on performance apparel, integrating fitness, surf, sport, and art. The brand is guided by its values and the coastal California lifestyle, and takes a fivefold approach to sustainability, focusing on materials, waste reduction, carbon footprint offsetting, social responsibility, and community leadership.

Alder

Alder, the Toronto-based outdoor apparel brand, offers inclusive sizing, community-informed design, and sustainable production. Their playful branding stands out from traditional athletic brands, prioritizing inclusivity, diversity, and sustainability.

Amp Human

Amp Human's innovative products, backed by scientific research, help athletes achieve their goals. Their flagship product, PR Lotion, reduces muscle fatigue and soreness, allowing for harder training and faster recovery.

Art of Ping Pong

The Art of Ping Pong merchandise store is full of fun art renditions of all things ping pong! From ping pong paddles to ping pong cats, we love to put a twist on this traditional game. Practice your serve and aid the fight against cancer at the same time by sporting some of our colourful art!

Be the first to know the hottest in online brands.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
No items found.

DTCetc is going through periodic scheduled maintainence. We will be back soon. Meanwhile check out our socials

A Youtube icon
Instagram icon