Hero Cosmetics
Hero Cosmetics is an NYC-based skincare brand founded in 2017. Our clean and effective products, such as cleansers, moisturizers, toners, and pimple patches, have been featured in BuzzFeed, Insider, Elle, and Allure magazine. We offer Quadpay and student discounts, plus a rewards program for customers.
In the wild
Campaign & product imagery, pulled straight from the source. Drag to explore →
The story
Hero Cosmetics creates skincare solutions for issue-prone skin including blemishes, dark spots, and rosacea. The brand restricts over 2,400 potentially irritating ingredients in their formulations, using what they call a 'consciously clinical' approach.
For people with sensitive, issue-prone skin looking to prevent, treat, or repair skin concerns.
The DTCetc bottomline
What customers say
- Restricts over 2,400 ingredients that could cause irritation
- Formulations designed to work with sensitive skin, not against it
- Focuses on gentle, effective solutions for blemishes, dark spots, and rosacea
- Transparent about ingredient selection and exclusions
Popular products
03 Hero Cosmetics shipping policy
Free shipping over $35
Hero Cosmetics offers free domestic shipping on orders over $35 within the United States, which typically takes 4–7 business days to arrive. Customers will also receive a tracking number via email to help locate their packages. For international orders, Hero Cosmetics provides shipping to certain countries at set rates.
Hero Cosmetics return policy
30-day return window
Due to Covid-19, the brand is currently unable to accept returns. Non-returnable items include gift cards, downloadable software, and some health and personal care items. Returns normally require a receipt or proof of purchase and must be submitted within 30 days of delivery.