Loops Beauty and Hero Cosmetics both make accessible, results-driven skincare with different hero products. Loops makes high-tech hydrogel sheet masks for targeted treatments. Hero Cosmetics is best known for Mighty Patch, its bestselling hydrocolloid acne patches, plus a growing acne-care range. Pick Loops for masks and hydration; pick Hero for targeted blemish treatment.
The bottom lineHero Cosmetics scores higher on editorial quality (90 vs. 80) and sustainability (90 vs. 50), with a stronger overall editorial rating (78 vs. 74). However, Loops Beauty offers a functional return policy with full refunds within 30 days, while Hero Cosmetics currently cannot accept returns due to Covid-19—a significant consideration for first-time buyers. Choose Hero if you have sensitive, issue-prone skin and want ingredient transparency; choose Loops if you prioritize the ability to return and prefer targeted hydrogel sheet masks.
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This is my favorite LOOPS face mask! When I've had a hard or busy day I love to pop this on and feel so clean and refreshed afterward.
Loops Beauty verified buyer · via YotpoAcross 809 Yotpo reviews Loops Beauty holds an average score of about 4.6 out of 5.
No aggregated customer-review data for Hero Cosmetics yet — check reviews directly on their site.
Summarized from each brand's own published customer reviews. We never republish full reviews — read them all at the source.
| Comparison Between | L Loops Beauty |  |
|---|---|---|
| Category | Beauty | Beauty |
| Speciality | — | Personal Care, Cosmetics, Skin Care |
| DTCetc Score | 74/100 | 78/100 |
| Customer rating | 4.6★ · 809 | — |
| Typical price range | — | $6.99–$28.03 |
| Free shipping | Free over $40 | Free over $35 |
| Return window | 30 days | 30 days |
| Stereotype | — | Busybee |
| Pricing Rating | $$$$$
This brand is moderately priced
| $$$$$
This brand is moderately priced
|
| Sustainability Score | 50/100
This brand scores fair in sustainability
| 90/100
This brand scores excellent in sustainability
|
| Quality Score | 80/100
This brand scores excellent for product quality
| 90/100
This brand scores excellent for product quality
|
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Loops is aimed at anyone looking for targeted, dermatologist-approved sheet masks, with every mask formulated to suit all skin types and cut in two pieces to fit all kinds of faces.
For people with sensitive, issue-prone skin looking to prevent, treat, or repair skin concerns.
Free Shipping Over $40 (as stated on the homepage). The store's dedicated shipping-policy page was published but left empty, so no further shipping details are stated.
Hero Cosmetics offers free domestic shipping on orders over $35 within the United States, which typically takes 4–7 business days to arrive. Customers will also receive a tracking number via email to help locate their packages. For international orders, Hero Cosmetics provides shipping to certain countries at set rates.
If you are not 100% satisfied with your purchase you can return your item(s) for a full refund within 30 days of purchase. Returns must be in the state you received them and in the original packaging. To return, email help@loopsbeauty.com for a return authorization; returns without authorization are not accepted, and the item must be returned at your own expense. Most returns take about 5-10 business days to be received, inspected and processed, after which a refund is issued to the original payment method for the full purchase amount (credit-card refunds may take an additional 2-10 business d
Due to Covid-19, the brand is currently unable to accept returns. Non-returnable items include gift cards, downloadable software, and some health and personal care items. Returns normally require a receipt or proof of purchase and must be submitted within 30 days of delivery.
