Thousand Helmets

Thousand Helmets is a cycling accessory brand founded in 2015 by Gloria Hwang with a mission to save lives by making stylish, comfortable, and affordable helmets for everyday cyclists. The brand's Heritage Collection is designed for urban cyclists and skaters and is made with environmentally friendly materials and packaging. Thousand Helmets offsets 110% of their carbon emissions each year, and offers free shipping and exchanges on all US orders, an Anti-Theft Guarantee, and free replacements in the event of accidental damage. They also offer a wide range of cycling accessories for adults and children.

Thousand Helmets is a brand of biking accessories designed for anyone who wants to stay safe and comfortable while riding a bike. Their products are unisex and fit all head types, including the Thousand Jr. line which is suitable for children and adults who meet the sizing requirements. The brand is also great for people who align with its values of sustainability and combating climate change.

• Thousand Helmets provide a design forward, functional and safe bike helmet that does not look like a spaceship.
• People love their Heritage helmets as they are cute and fun to wear.
• The purpose and vision around Thousand is awesome and laser focused, and the helmets are awesome, cool and super safe.
• People often receive compliments when wearing their helmets, and the brand is woman-led.

Negative reviews about Thousand Helmets:

• The quality of the helmets could be improved.
• The customer service experience could be better.
• The pricing may not be competitive compared to other brands.

Thousand Helmets offers free shipping within the US with three shipping methods available: Standard Shipping (5-12 Business Days), Express Shipping (2-7 Business Days) for $10, and Expedited Shipping (2-3 Business Days) for $20. Orders containing a custom monogram require 7-10 business days of processing time before shipping. For international orders, shipping costs and potential duties will vary depending on the delivery location. Customers should check their local customs authority website for the latest updates on Value Added Tax rates, customs tariffs, and other fees.

Thousand Helmets offers a return policy of up to 30 days for refund or exchange. To be eligible for a return, the item must be unused and in the same condition it was received, in the original packaging. Gift cards, sale items, and used products are not eligible for return. Returns are free within the US, but international orders must cover their own shipping costs. To make a return, visit their returns center and be ready with your order number and shipping address. Once they approve the request, they will provide instructions on how to return the product. The company typically processes returns within a few days.