Bespoke Post

Bespoke Post was founded in 2011 by two individuals who had a passion for finding unique and high-quality products. Over the years, the company has grown to include a team of 60 employees who are dedicated to providing their customers with the best possible experience. Bespoke Post offers a wide range of products, from grooming and style essentials to home goods and outdoor gear. The company's goal is to help customers lead a more discerning life by providing them with products that have heart and soul. Bespoke Post prides itself on being flexible and equitable, creating an inclusive workplace for all employees.

Bespoke Post offers monthly themed boxes filled with high-quality goods and a shop with unique products from various brands. Customers who value quality, uniqueness, and teamwork, and prioritize benefits such as equity, flexible schedules, and learning opportunities would love Bespoke Post. The brand aligns with these customers' values by offering high-quality products, an entrepreneurial mindset, and employee-centric benefits.

• High quality goods from smaller manufacturers
• Amazing customer service
• Efficient and careful packaging for shipping
• Clear and hassle-free return process

• The products are of subpar quality
• The company has poor customer service
• Shipping and tracking information is unreliable
• The business practices are questionable

Bespoke Post offers shipping to the contiguous US, Alaska, Hawaii, and Canada, as well as military addresses. Standard shipping to the lower 48 states costs $4.95, and orders over $95 qualify for free shipping. Shipping to Alaska, Hawaii, and Canada incurs an additional $10 charge. Bespoke Post cannot guarantee delivery dates for standard shipping, but upgraded shipping methods are available for an additional fee. Subscription boxes are typically shipped between the 6th and 15th of each month. Shipping to Canada takes between 10 and 15 business days and may incur additional charges for taxes such as VAT and duties. All packages shipped to Canada will be delivered "free domicile," meaning all duties, taxes, and shipping charges are paid in advance by Bespoke Post. Bespoke Post uses various carriers for shipping, including USPS, FedEx, Canada Post, CanPar, and MSI/Landmark as a consolidator for Canada.

Bespoke Post accepts returns for most boxes and products within 60 days of an order. Returns are free and can be exchanged, returned for store credit, or refunded to the original credit card. Refunds do not include any shipping costs paid on the original order. It takes 2-3 weeks to process a return from the time it is sent back. Some products cannot be returned, as noted on the product page. If a product is broken or damaged, contact Bespoke Post with an image of the item, and they will take care of the issue. Unfortunately, individual items cannot be returned from a box purchase.