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Supply
Supply is the ultimate brand for those seeking quality, durability, and functionality in their everyday essentials. Founded by a husband and wife team, their shaving and grooming products are just the beginning of their exceptional offerings. With an unwavering commitment to quality and craftsmanship, Supply delivers nothing but the best to customers around the world.
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DTCetc Score
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DTCetc’s Take
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Supply is a brand that was founded in 2015 by a small husband and wife led team. Based on their frustration with products that consistently under-perform and constantly break down, they set out to build a brand that does things differently. Supply designs and develops every product from scratch with an obsessive dedication to quality, durability, and functionality. Their line of shaving and grooming essentials is just the beginning of their exceptional product offerings that deliver nothing but the best to customers around the world. Supply's mission is not only to offer the best products on the market but also to inspire a community around doing things the right way, even when the right way isn’t the easiest.
Supply shoppers are individuals frustrated with products that under-perform or break down easily. They value Supply's dedication to quality, durability, and functionality, as well as the brand's commitment to inspiring a community around doing things the right way.
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Here's what shoppers have to say:
- The razor is incredibly well-built, with a sturdy construction and a sleek design.
- While using an injector razor may take some getting used to, the Supply razor is a great option for those looking to make the switch from cartridge or double-edge razors.
- The razor provides a smooth, close, and efficient shave, with a mild quality that is suitable for most users.
- The razor is intuitive and easy to use, with a blade angle that is simple to learn and 16 fins that prevent the user from feeling the blade.
- The ability to open up the razor and clean it out makes it easy to use for multiple shaves, and the lack of blade feeling makes it a safe option for those prone to nicks and cuts.
- Supply razor is a great option for anyone looking to try out single-edge razor shaving.
Cons
- Packaging and product quality could be improved
- Issues with shipping and customer support
- May not be suitable for all shaving frequencies
- Grip sleeve design could be improved
- Instructions for assembly could be clearer
- Quality control issues with some products
- Single Edge Pro may not be suitable for all users
- Blade consistency could be improved
- Grip sleeve may not be necessary for all users
- Some users may not find the Single Edge SE to be a good investment
- Single Edge Pro may not provide as close of a shave as other razors
- Quality issues with some products upon arrival
- Single Edge SE may be too aggressive for some users
- Preference for other types of razors over the Single Edge SE
- Some users may prefer previous versions of the razor
- Single Edge SE may be too heavy for some users
- Issues with blade quality for some products
- Single Edge 2.0 may not be a recommended option
Supply offers free US shipping on any order over $35, while orders under $35 will cost a flat $4.95. Orders are typically shipped within one business day and shipped via USPS Priority Mail, which should arrive within 3-5 business days. However, international orders can take upwards of a month to be delivered with delayed and limited to no tracking once the package reaches the recipient country.
Supply offers a 100-day trial period for customers to return their purchases. To initiate a return, customers must email hello@supply.co, and a team member will assist with processing the request. International customers are also eligible for the 100-day trial period. However, customers are responsible for return shipping costs, and original shipping fees are non-refundable. Returns cannot be made outside of the 100-day trial period.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
70
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100
This brand offers products that are on the pricey side.
DTCetc Score
72
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100
This brand offers products that are on the pricey side.
Target Audience
Quality-conscious customers
Stereotype
Rugged
Pricing Rating
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Sustainability Score
80
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100
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Quality Score
70
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100
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DTCetc Score
72
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100
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