Tushy

Tushy's shipping policy states that orders will typically ship within one business day and take 3 to 10 business days to arrive in the contiguous US. However, there have been recent carrier slowdowns that may cause delays. For Alaska, Hawaii, Canada, and Australia, shipping can take up to 3 to 4 weeks. The brand does not allow changes to orders that have already been placed. Customers will receive a confirmation email upon placing an order and a second email with tracking information once the order ships. Tushy does not offer international shipping for their Bamboo TP and Tissues, but they do ship to the US, Canada, and Australia. Shipping fees will be calculated automatically at checkout, and customers may be responsible for additional import fees. The brand's packaging is sustainable and branded with Tushy, but there is no invoice or receipt with price details included. Tushy does not offer gift wrapping or messaging, and each order can only be shipped to one mailing address.

Unopened TUSHY bidets can be returned within 30 days of delivery for store credit only, with a 10% restocking fee plus shipping deducted. Returns must be pre-authorized through their returns portal, the security seal must be intact, and once opened the product is no longer returnable.