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Radswan
Radswan offers a range of synthetic wigs and clip-ins that provide a playground for self-expression. With a focus on fit, quality, and user-friendliness, this brand is perfect for those who value ethical practices and see hair as a way to express their identity and culture.
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DTCetc Score
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DTCetc’s Take
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Radswan is a hair brand that offers a range of wigs and clip-ins designed to provide a playground for self-expression. Radswan understands that hair is a form of culture, sisterhood, and community, and aims to make the industry around it just that. The brand focuses on improving the fit, quality, and user-friendliness of their products, while also providing a positive shopping experience through online tutorials, cool packaging, and pop-ups for customers to hang out and connect. Radswan is committed to ethical practices and only sells synthetic hair. With Radswan, customers can express their various angles and tell their stories to the world in a safe and fun way.
Radswan customers are individuals who value self-expression and see hair as a way to express their identity and culture. They appreciate the brand's range of wigs and clip-ins designed to provide a playground for creativity and personal expression. Radswan's clientele likely consists of people who want to experiment with their hairstyles in a safe and fun way, while also connecting with a community that values culture, sisterhood, and ethical practices.
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Here's what shoppers have to say:
- High-quality wigs and hair products
- Affordable synthetic wigs
Cons
- No negative reviews found
Radswan's shipping policy states that orders should be processed within 3-5 business days. For shipping within the UK, all orders are shipped from their UK warehouse via a tracked delivery service and can be expected to arrive within 2-4 business days. For shipping within the EU, orders are shipped from the UK warehouse via a tracked delivery service and can be expected to arrive within 3-10 business days, pending customs clearance. Customers are responsible for the payment of any applicable duties, taxes, or customs clearance charges which may be incurred. However, Radswan is part of Import One Stop Shop (IOSS) for EU customers, which means that orders below €150 EUR will have duty and taxes included. Orders above €150 EUR will need to pay duties and taxes. For shipping outside of the UK and EU, all orders are shipped from the UK warehouse via a tracked delivery service and can be expected to arrive within 4-10 business days, pending customs clearance. Customers are also responsible for the payment of any applicable duties, taxes, or customs clearance charges which may be incurred.
Radswan offers a 14-day return policy for their RadShape, RadClips, clothing items, and RadGrip. To qualify for a return, the RadShape must be undamaged with the lace intact and in its original condition and packaging. The RadClips must also be undamaged with the hair intact and in their original condition and packaging. Clothing items and the RadGrip must be unworn and unwashed in their original packaging. Customers can request a refund or exchange through the Returns Portal. Radswan does not offer free return services at this time, and UK customers can use a provided return label for £4.60. European customers are responsible for return shipping costs and should keep proof of postage. The company will process refunds within 10-15 days of receiving the returned item, excluding initial shipping costs. Radswan reserves the right to refuse returns on unsatisfactory products.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
85
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100
This brand offers products that are on the pricey side.
DTCetc Score
77
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100
This brand offers products that are on the pricey side.
Target Audience
Self-expressive hair enthusiasts
Stereotype
Creative
Pricing Rating
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Sustainability Score
80
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100
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Quality Score
85
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100
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DTCetc Score
77
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100
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