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Beauty — Celebrity

Olaplex Shampoo

Olaplex is an innovative haircare company that uses patented bond-building technology to rebuild and replenish damaged hair. Their products have been used by celebrities and have won acclaim from customers and stylists. Their Hair Quiz helps customers find the perfect product for their hair type, while their manufacturing process saves water and trees.

Olaplex Shampoo
DTCetc Score
84
out of 100
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In the wild

Campaign & product imagery, pulled straight from the source. Drag to explore →

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The story

Olaplex is a haircare company founded in 2014 by husband-and-wife team Dean and Darcy Christal. Their patented formula, bis-aminopropyl diglycol dimaleate, helps restore damaged and compromised hair. Their products have been used by celebrities such as Kim Kardashian, Kylie Jenner, and Drew Barrymore and have been featured in Refinery29, Allure Magazine, and BuzzFeed. Olaplex offers a variety of treatment products for different hair concerns and has won acclaim from numerous customers and stylists. Their bond-building technology helps rebuild and replenish hair, and their Hair Quiz helps customers find the products that best suit their hair type. Additionally, their manufacturing process saves 27 million gallons of water per year and limits on secondary packaging save 21 thousand trees per year.

Who shops at Olaplex Shampoo

Customers who are interested in maintaining healthy and strong hair would find Olaplex Shampoo useful. While the stereotype may be that only celebrities use this product, anyone who values high-quality hair care would benefit from using Olaplex Shampoo. These customers are likely looking for a product that can help restore damaged hair and prevent further damage. They may also be interested in using products that are environmentally friendly and sustainable, which aligns with Olaplex's commitment to reducing water waste and limiting secondary packaging. Overall, customers who prioritize hair health, sustainability, and quality would find Olaplex Shampoo to be a valuable addition to their hair care routine.

Olaplex Shampoo
100%
Direct-to-consumer
Beauty
Category
03

The DTCetc bottomline

84
/100
Overall score
Quality90
Sustainability90
Value for money70
Category
Beauty
Style
Celebrity
Website
olaplex.com ↗
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What customers say

Customers love
  • Olaplex products work best for damaged hair and provide hydration, shine, and a healthy look.
  • The hair mask is incredibly effective at softening hair and fixing split ends.
  • Olaplex products are easy to access in major beauty retailers.
  • No. 3 is lifechanging, leaving hair with a different texture that is soft and luscious.
  • No. 5 is incredibly effective at repairing hair after a mishap.
  • Olaplex is great for curly hair, helping to maintain the curls while keeping them hydrated.
  • Olaplex products have a positive impact on hair and reduce drying time and frizz.
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Products tracked by our nightly sync
4
Head-to-head face-offs published
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Popular products

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Olaplex Shampoo shipping policy

Free shipping over $50

Domestic: Olaplex offers free shipping on US orders of $50 or more. International: Olaplex does not have a definitive shipping policy for international orders listed on their website.

Olaplex Shampoo return policy

The Olaplex return policy allows customers to return their orders within four weeks of the purchase date, provided the item is unused and in new condition. Customers can find the return mailing address on the company website, but the shipping charge will not be refunded. Items that have been used or are not in new condition are not eligible for return. It typically takes the company up to two weeks to process returns.

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