LoveSeen

LoveSeen offers clean, vegan-friendly beauty products that enhance natural beauty. Their easy-to-use products, including false lashes, come in sustainable packaging. Perfect for conscious shoppers seeking effortless beauty.

Category
Beauty
Socials
75
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About LoveSeen

LoveSeen is a beauty brand founded in 2020 by Jenna Lyons and Troi Ollivierre that offers a line of clean, cruelty-free, and vegan-friendly beauty products that are designed to enhance natural beauty. LoveSeen's products are easy to use and perfect for everyday wear, with a focus on creating a natural and effortless look. The brand's signature product is their false lashes, which come in a range of styles to suit any occasion. LoveSeen is committed to using sustainable and eco-friendly packaging, and they strive to be socially responsible in all areas of their business. With LoveSeen, customers can feel good about the products they use and the impact they have on the environment.

Who Shops At Name

LoveSeen attracts shoppers who seek clean, cruelty-free, and vegan-friendly beauty products that enhance their natural beauty. These customers love easy-to-use products that create an effortless look while also appreciating the brand's commitment to eco-friendly packaging and social responsibility.

What customers love about LoveSeen

Here's what shoppers have to say:
  • The Mae linen dress is of excellent quality
  • Products matched the description
  • Fast-shipping
Cons
  • LoveSeen: Inconsistent sizing information and product appearance not always as advertised
  • LoveSeen: Poor service for online orders and slow response to customer inquiries
  • LoveSeen: Some customers have reported a "blame the customer" culture
  • LoveSeen: Overall, not a brand that inspires repeat purchases

LoveSeen's Shipping Policy

LoveSeen offers shipping from their Australian Distribution Centre and Retail Stores. Orders are dispatched within 1-3 business days, but this may be subject to delays. Domestic shipping within Australia is free for Express orders over $250, while orders under $250 cost $10 for Express and are free for Standard shipping. Same day delivery is also available for Sydney Metro for a fee starting at $15. For New Zealand and the rest of the world, shipping costs and times vary. Express shipping is free for orders over $250 to New Zealand and the rest of the world, while orders under $250 cost $30 and $35, respectively. Standard shipping to New Zealand costs $15 and to the rest of the world costs $20. Please note that international orders may be subject to additional import taxes and duties.

LoveSeen's Return Policy

LoveSeen accepts returns on all full-priced items within 30 days of receipt, provided that the products are in new, unworn, unwashed condition with tags attached. Swimwear must have all tags and hygiene stickers still attached to be eligible for a refund. Earrings are not eligible for return. Sale items are only eligible for a store credit and must be returned online or via one of their Surplus stores. To return an item, customers must visit LoveSeen's online returns portal to request a return, select the items they'd like to return, and specify whether they would like a refund or a store credit. Return shipping is charged at a flat fee of $7.95 per return (Australia only), which will be deducted from the refund. Alternatively, customers can opt for a store credit to receive a free return shipping label. Once the return is confirmed, customers will receive an email with a pre-paid shipping label. Once the items are received, the refund will be processed within 3 business days. LoveSeen does not hold stock for exchanges and cannot be held liable for garments lost or damaged in the return shipping process and sent without tracking.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
81
/
100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious beauty lovers

Stereotype

Eco-conscious

Pricing Rating
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Sustainability Score
80
/
100
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Quality Score
75
/
100
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DTCetc Score
81
/
100
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LoveSeen on Socials

View this profile on Instagram

LoveSeen (@LoveSeen) • Instagram photos and videos

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