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Jimmy Joy is a pioneering nutritionally complete food brand founded by Joey van Koningsbruggen with a mission to shake up the food system by creating healthy, tasty, and sustainable meals that save time and money. Jimmy Joy offers a range of plant-based and sustainable meals, including powdered meals like Plenny Shake and Plenny Shake Active, ready-to-drink meals like Plenny Drink, meal bars like Plenny Bar, and instant hot meals like Plenny Pot. All meals are made from high-quality ingredients and contain all the necessary nutrients for optimal health. With over 150,000 loyal customers in 88 countries, Jimmy Joy is committed to creating the healthiest meal possible and reducing food waste.
Jimmy Joy appeals to busy, health-conscious individuals looking for convenient, plant-based, and nutritionally complete meals. The brand's diverse product range, focus on reducing food waste, and commitment to sustainability attract customers from around the world seeking efficient and healthy meal options.
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Here's what shoppers have to say:
- Jimmy Joy has great customer service, offering quick refunds and cares about their community.
- Their food is tasty and affordable, making it a convenient option for those who can't cook or eat out.
- Jimmy Joy's products have helped customers with depression and appetite issues.
- Their marketing and package design is outstanding.
- The Plenny Bars are filling and come in a variety of fun flavors.
- Jimmy Joy's shakes and Plenny Pots are a convenient and healthy way to lose weight.
- Customers have had positive experiences with their customer support, receiving extra scoops and quick responses.
Cons
- Consumers have reported experiencing digestive discomfort after consuming Jimmy Joy products.
- Jimmy Joy has been criticized for using lower quality ingredients and artificial vitamins in their products.
- There have been reports of unauthorized charges on customers' credit cards, which the company has not adequately addressed.
- Some customers have received subpar products due to supply chain issues, which were not communicated by Jimmy Joy.
- The advertised cost per meal can be misleading, as shipping fees can significantly increase the total price.
- Shipping times have been inconsistent and some customers have reported not receiving their orders at all.
- Customers have expressed frustration with the lack of response from Jimmy Joy's customer service team.
Jimmy Joy has a comprehensive shipping policy that includes international and domestic shipping. However, there are some countries that the brand currently does not ship to, including Iraq, Israel, Mexico, Cuba, North Korea, Brazil, Sudan, Iran (Islamic Republic of), Syrian Arab Republic, Chile, Turkey, Belarus, Costa Rica, Afghanistan, Libyan Arab Jamahiriya and Falkland Islands (Malvinas). For European shipping, the brand uses DPD, PostNL, and BPost. PostNL sometimes outsources to local carriers like Hermes. In the Netherlands, Jimmy Joy also ships with Budbee for evening delivery. For shipping to the United States, the brand uses UPS, USPS, and FedEx.
Jimmy Joy offers a customer-friendly return policy. If a customer is not satisfied with their purchase, they can contact the company to arrange for a return. Jimmy Joy maintains a 30-day money-back guarantee and will refund the full amount of the order. Customers must email the company to explain the situation and receive instructions on how to proceed with the return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
60
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100
This brand offers products that are on the pricey side.
Quality Score
65
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100
This brand offers products that are on the pricey side.
DTCetc Score
64
/
100
This brand offers products that are on the pricey side.
Target Audience
Busy, health-conscious, sustainable
Stereotype
Health-conscious
Pricing Rating
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Sustainability Score
60
/
100
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Quality Score
65
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100
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DTCetc Score
64
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100
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