How we roll

How We Roll (HWRco.) is a brand founded in response to the global pandemic and increasing severe weather events affecting our health and environment. They are committed to reducing single-use plastic and paper waste in our daily routines by offering sustainable eco alternatives that are easily accessible. Their product line started with tree-free toilet paper alternatives made from 100% recycled and tree-free materials or sustainable bamboo. Bamboo is a renewable resource that requires less water to grow, doesn't require pesticides or chemicals to speed growth, and is harvested by hand from the base so they don't need to be replanted. HWRco. also collaborates with local artists to create unique eco products that support the creative industry and community charities. One of their limited edition recycled toilet papers donates to the Bridging The Gap Foundation, which aims to improve and advance the lives of Indigenous Australians. HWRco. believes that it only takes one sustainable change at a time to get on a roll towards minimising our impact.

How We Roll (HWRco.) attracts customers who are committed to reducing single-use plastic and paper waste in their daily routines. By offering eco-friendly alternatives and supporting local artists and community charities, the brand appeals to those who want to make a positive impact on the environment and their local communities.

• The paper towel is highly absorbent, durable, and thick.
• The toothbrushes are aesthetically pleasing and convenient.
• The toothbrushes come with great packaging and a convenient delivery service.
• The roll-on body butter is packaged sustainably and has a delightful scent, making it a delicious treat for the skin.
• Shopping with HWR is always hassle-free, with prompt deliveries and occasional surprises.
• The cling wrap and sandwich bags are incredibly practical, making meal prep and storage easy.
• The toilet paper is planet-friendly.

• Customer service needs improvement
• Poor quality toilet paper
• Inconvenient cling wrap
• Complicated ordering process
• Weak and difficult to use product

How we roll offers free shipping Australia-wide for orders over $75, while orders under $75 incur a shipping fee of $9.95. However, a surcharge of $25 applies for Northern Territory, Country Western Australia, and Far North Queensland for specific products. Wholesale and bulk customer orders are subject to delivery fees based on weight and cubic size, and submitting an order does not reserve the units nor obligate the customer to proceed with the order. Dispatch time can take up to 48 hours, and if the customer is not home during delivery, the parcel may be redirected to the post office or left at a safe location. How we roll currently only ships within Australia and does not offer international shipping.

How we roll offers a free returns guarantee for their products. Customers can return their purchases for a full refund if they are not completely satisfied. The return process is simple and can be initiated by contacting the company through their contacts form. Once the return is approved, customers will receive a free returns label via email. The label should be affixed to the original box and dropped off at any post office. Returns are typically processed within 7 days of reaching the company, and refunds may take up to 5 days to reach the customer's method of payment. It is important to note that any shipping costs paid on the order will not be refunded.