Biom

Biom is the eco-conscious shopper's go-to for toxin-free disinfectant wipes and eco-friendly packaging. With a commitment to sustainability, Biom helps reduce plastic waste and keep homes clean and safe.

Specialty
Socials
85
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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Sustainable
Organic

DTCetc’s Take

About Biom

Biom is a company founded by two individuals with backgrounds in technology and architectural design in response to the growing concerns about the impact of plastic waste on the environment. Established in an effort to raise awareness and help reverse the ocean plastic crisis, Biome offers a range of disinfectant wipes that are free of toxic pesticides and made without the use of polyester or polypropylene plastics. Their products come in eco-friendly packaging that is easy to recycle, reducing the amount of plastic waste that ends up in the ocean. With a commitment to sustainability and environmental responsibility, Biome is a great choice for customers who want to make a positive impact on the planet while keeping their homes clean and safe.

Who Shops At Name

Biom appeals to the eco-conscious shopper, those who care deeply about the environment and are committed to reducing plastic waste. These shoppers are vigilant about the products they purchase, favoring those that are sustainable and have a minimal environmental footprint. They appreciate Biome's toxin-free and plastic-free disinfectant wipes, and are drawn to the company's use of eco-friendly, recyclable packaging. They believe in using products that not only serve a practical purpose but also contribute positively to the environment. Choosing Biome means choosing sustainability, a value deeply ingrained in their buying choices. The Biome shopper is mindful, eco-friendly, and intentional in their pursuit of a cleaner, safer home and planet.

What customers love about Biom

Here's what shoppers have to say:
  • Customers love the design of the product, finding it modern, sleek, and aesthetically pleasing to keep on their counter
  • The wipes work well and are effective at cleaning, without leaving a harsh or chemical smell
  • The container is reusable and not made of plastic, making it an eco-friendly option
  • The brand's mission and purpose are appreciated by customers, who feel that a lot of thought went into the product's creation
  • The unboxing experience is pleasant and the container is durable and functional
  • The wipes are refreshing and clean-smelling, and customers appreciate that they are plant-based
  • Customers are happy to have a cleaning product that they don't need to hide, and that their house is cleaner than ever
Cons
  • The Biom Hand Wipes and Dispenser are underwhelming and don't stand out from similar products on the market.
  • The wipes are not as effective as traditional brands for cleaning multi-surface areas.
  • The wipes dry out quickly even when the top is closed and instructions are followed.
  • The wipes are not moist enough to be useful and require adding water, which defeats the purpose.
  • The dispenser is not user-friendly and often requires unscrewing the cap to pull out a wipe safely and smoothly.

Biom's Shipping Policy

Biom offers free shipping for orders over $75 within the United States. Subscribers can also enjoy discounted shipping for 3-pack refills at $4.95 and free shipping for 6-pack refills. However, the brand only ships within the United States at the moment, with plans to expand internationally in the future.

Biom's Return Policy

Biom offers a 30 day money-back return policy on dispensers and any unopened wipes. If a customer is unhappy with their product, they can email hello@getbiom.co for support. The company stands by their 100% satisfaction policy. It is important to note that opened wipes cannot be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
82
/
100
This brand offers products that are on the pricey side.
Target Audience

Sustainable, eco-conscious shoppers

Stereotype

Green

Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
85
/
100
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DTCetc Score
82
/
100
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Biom on Socials

View this profile on Instagram

Biom (@Biom) • Instagram photos and videos

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