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superzero
Superzero is a luxurious hair care brand that provides high-performance, sustainable products. Their vegan bars contain a Triflex Complex with five times more concentrated hair-boosting ingredients than liquid shampoos and conditioners, promoting long-term hair and skin health.
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Superzero was founded by a team of hair care experts who are passionate about creating sustainable beauty products that set new standards for luxury hair care. Since its inception, superzero has been committed to helping customers achieve their hair goals by providing high-performance hair care solutions that promote long-term hair and skin health. With a focus on sustainability, superzero's products are vegan, clean, and contain zero plastic and microplastics. Their bars deliver a proprietary Triflex Complex with five times the concentration of scalp-healing, bond-repairing, and hair-boosting ingredients found in luxury liquid shampoos and conditioners. Superzero understands that healthy hair is a journey, and they are here to coach customers on their way to hair love.
Superzero customers are environmentally conscious individuals seeking sustainable, high-performance hair care solutions that promote long-term hair and skin health. They appreciate the brand's vegan, clean, and zero-plastic product offerings.
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Here's what shoppers have to say:
- Shipped quickly and packaged securely
- No plastic bottles, no wasted product
- Hair is clean, smells great and has a healthy shine
- Lathers up great and it is vegan
- Absolutely no waste with this product
- Long-lasting product
- Improved hair texture, volume, and bounce
- Ingredients seem to be good quality
- Doesn't bother sensitive skin
- Makes hair less oily and smoother
Cons
- Shipping and customer service experience could be improved
- Product did not meet expectations for improving hair texture and frizz
- Packaging quality could be improved
- Body cream bar did not provide long-lasting moisture
Superzero partners with USPS and UPS to deliver their products to customers. Orders placed within the continental United States are shipped with USPS, while orders placed from Canada are shipped with UPS. Domestic shipping is free for orders $30 and over net of any discounts applied and $4.95 below $30. Shipping to Canada is free for orders $40 and over net of any discounts applied, $4.95 for orders between $20 and $40. A minimum order of $20 is required for Canadian orders. Shipments are usually delivered within 3-4 business days in Continental US after it leaves the warehouse, and 3-6 days in Canada. Unfortunately, they cannot offer free shipping to U.S. territories at this time. All international sales are considered final as they cannot accept international returns at this time.
Superzero offers a lifetime guarantee on their beauty products. If customers are not satisfied with the purchase, they can return it to them anytime for a full refund. However, if customers have used almost all of the product, they may not issue a full refund. To be eligible for the return policy, products must have been purchased from their website. If customers bought the wrong product and haven't opened it yet, they can return it for a credit or refund of the purchase price, minus shipping. Customers are responsible for return postage, and the products must be untouched.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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85
This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience
Sustainable hair enthusiasts
Stereotype
Eco-conscious
Pricing Rating
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Sustainability Score
90
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100
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Quality Score
85
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100
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DTCetc Score
84
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100
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