Hello Cake
Hello Cake is a California-based sexual wellness brand founded in 2018 by Hunter Morris and Mitch Orkis. They provide quality sex products like lubricants, condoms, and personal massagers, and are dedicated to making sex products accessible and affordable. Featured in outlets like Playboy and Forbes, Hello Cake strives to remain inclusive and non-discriminatory, with helpful product descriptions, a sex-ed blog, and a quiz to help customers make informed decisions.
The story
Hello Cake is a direct-to-consumer brand offering sexual health medications and specialty lubricants. The product line includes prescription medications for erectile dysfunction and female arousal enhancement, along with supplements and protection products.
Hello Cake serves customers of all genders seeking sexual health products and enhancements.
The DTCetc bottomline
What customers say
- Offers prescription ED medications that work quickly with quick-dissolve formulation
- Provides Rx products for female arousal and libido enhancement
- Carries stamina and endurance products designed to delay ejaculation
- Offers 10% discount on first orders
Hello Cake shipping policy
Free shipping over $50.00
Hello Cake offers shipping within the United States and Canada. For US orders under $50.00, standard shipping costs $4.95, while orders over $50.00 receive free standard shipping. Expedited US orders are available for $15.00. All Canada orders have a flat shipping rate of $9.95 and cannot be expedited. Orders are typically shipped within 2-3 business days, not including holidays, and arrive within 5-10 business days for US orders and 10-15 business days for Canadian orders. The brand does not offer international shipping outside of Canada at this time. Customers will receive an email or SMS with tracking information once their order ships.
Hello Cake return policy
30-day return window
Hello Cake has a strict return policy and does not accept returns or exchanges for any opened or used products. However, if a product arrives damaged or incorrect, customers can apply for a refund or exchange within 14 business days by filling out the Orders and Return Form or emailing hello@hellocake.com. The Good Times Guarantee allows customers to try Hello Cake products risk-free, and if they are not satisfied, they can reach out within 30 days for a refund, credit, or replacement. Cash refunds are not provided for items purchased at a retailer, but the company will replace them with a product of equal value.
