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Frank Body
Frank Body is an Australian skincare brand founded in 2013 in Melbourne, offering vegan, cruelty-free coffee-infused scrubs, lotions, masks, cosmetics, and hair care. Their products are designed to promote healthy, clear skin, and have gained notoriety from top media outlets and highly positive reviews.
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Frank Body is an Australian skincare brand founded in 2013 in Melbourne by Jess Hatzis, Bree Johnson, Erika Geraerts, Steve Rowley, and Alexander Boffa. Their products include coffee-infused scrubs, lotions, masks, cosmetics, and hair care, all of which are vegan and cruelty-free. Coffee, the key natural ingredient, helps to promote healthy, clear skin, and the brand has gained a sizable following and notoriety from top media outlets. Customers can pay with Afterpay and Klarna, and the products have gained highly positive reviews.
Frank Body would be useful for customers who value natural and cruelty-free skincare products and are looking for a unique and trendy brand. These customers are likely to be health-conscious and environmentally aware, and they prioritize using products that are good for their skin and the planet. They may also be interested in trying out new and innovative products that are not commonly found in traditional skincare brands.
Frank Body aligns with these customers' values by offering vegan and cruelty-free products that are made with natural ingredients, such as coffee, which is known for its skin benefits. The brand's commitment to sustainability and ethical practices also appeals to these customers, who are looking for brands that prioritize the environment and animal welfare.
Furthermore, Frank Body's hipster stereotype may attract customers who are interested in following the latest trends and being part of a community that values unique and unconventional products. The brand's coffee-infused scrubs, lotions, masks, cosmetics, and hair care products offer a distinctive and edgy approach to skincare that appeals to this customer segment.
Overall, customers who value natural, cruelty-free, and trendy skincare products that align with their values would find Frank Body useful. The brand's commitment to sustainability, ethical practices, and innovative products make it a popular choice among health-conscious and environmentally aware customers who are looking for something different.
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Here's what shoppers have to say:
- I love the scent and texture of the scrub, which leaves my skin feeling stimulated.
- The disco scrub is fun to use before a night out and has an oil base that is moisturizing.
- The product smells great and has an aesthetically pleasing packaging.
- The texture of the scrub is perfect and the smell is very coffee-like.
Cons
- The product did not meet my expectations.
- The customer service experience was lacking.
- The packaging was not as advertised.
Frank Body ships to Australia, UK, US, and Canada, and customers receive a tracking number in a confirmation email to monitor their package. For domestic orders, customers can get free shipping for orders over $40 or a flat fee of $5 for orders below that. Customers can also choose 2-3 business day delivery for $10 or overnight delivery for $20. Deliveries to Alaska, Hawaii, and Puerto Rico arrive within 3-8 business days via USPS Priority. For international orders, shipments are fulfilled by DHL Max with estimated delivery between 2-10 business days.
Frank Body Coffee Scrub offers a 30-day return policy for items that are unused and in new condition. Customers must contact the Frank Body customer service team to initiate the return process and are responsible for any shipping costs associated with the return. No items are excluded from the return policy, and the company does not specify how long it takes to process a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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This brand offers products that are on the pricey side.
Quality Score
90
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100
This brand offers products that are on the pricey side.
DTCetc Score
84
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100
This brand offers products that are on the pricey side.
Target Audience
Young adults
Stereotype
Hipster
Pricing Rating
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Sustainability Score
90
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Quality Score
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DTCetc Score
84
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